Field Service Engineer – I, Gatwick Region

Smiths Detection

Job title:

Field Service Engineer – I, Gatwick Region


Smiths Detection

Job description

About SmithsTitle: – Field Service Engineer Level I – Gatwick RegionRequisition Id: DetectionEMEA01585Reporting: Regional Service ManagerAt Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers’ evolving needs and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.About Smiths DetectionSmiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world.Life at Smiths

  • Global leader: We impact critical systems every day with sites in 17 countries and six centres of research excellence. From pioneering to powering life-changing innovation, we’re delivering threat detection and screening solutions to safeguard the world from threat.
  • Digital growth: A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success.
  • Exciting opportunities: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML.
  • International environment: With some projects, work requires global collaboration and the potential to travel and grow with the business.

Job DescriptionWe have an amazing opportunity right now to join our Service department based in the Gatwick region- covering customers such as Gatwick Airport, Southampton International Airport, Bournemouth Airport.This is an exciting position where you learn to Support the development and maintenance of Explosive Trace Detection, X-ray, CT and Archway Metal Detector equipment.We’re looking for someone with drive energy and strong self-motivation who is eager to work on high visibility projects.Join us and we’ll help build your career further, offering excellent opportunities for growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.Due to the sensitive nature of the work involved, we can only consider applicants that are eligible for the UK security clearance.Duties and Responsibilities

  • Obtaining, checking and using the appropriate documentation (such as job instructions, drawings, quality control documentation).
  • Working safely at all times, complying with health, safety and environmental legislation, regulations and organisational requirements
  • Ensure that all work is performed within the requirements of the relevant statutory legislation.
  • Planning and where applicable obtaining all the resources required to undertake the work activity.
  • Undertaking the work activity using the correct processes, procedures and equipment.
  • Make a technical contribution to either design, development, quality assurance, manufacture, installation, commissioning, decommissioning, operation or maintenance of Explosive Trace Detection, X-ray, CT or AMD products, equipment, systems, processes or services.
  • Carrying out the required checks (such as quality, compliance or testing) using the correct procedures, processes and/or equipment
  • Dealing promptly and effectively with engineering/manufacturing problems within the limits of their responsibility using approved diagnostic methods and techniques and report those which cannot be resolved to the appropriate personnel.
  • Completing any required documentation using the defined recording systems at the appropriate stages of the work activity.
  • Restoring the work area on completion of the activity and where applicable return any resources and consumables to the appropriate location
  • Demonstrate effective interpersonal skills in communication both technical and non-technical information with other team members within Service and other departments.
  • Manage own time and work with a high degree of autonomy.
  • Have a commitment to continued professional development

The IndividualIndividual :

  • At least 4 GCSE’s at Grade C/Grade 4 or above (or equivalent), and must include Maths, English and a Science/Technology subject.
  • Level 2 Engineering qualification is desirable.
  • Current driving license.
  • You will need to demonstrate ambition through work/educational experience and be able to give examples of how you have managed your own learning.
  • You will need to be ambitious, relish a challenge and be prepared to seize opportunities given to you.
  • Interested in becoming multi-skilled in electrical & electronic disciplines
  • Desire to learn, read and understand electrical and mechanical drawings, block diagrams and schematics.
  • Basic workshop/tool skills.
  • Good communication skills at all levels
  • Experience of working to appropriate Health & Safety standards and regulations or willingness to learn and practise these.
  • Keep others informed of information that contributes to the performance of the team, department or company (team player).
  • Excellent customer facing skills / customer focus
  • Able to prioritize in a complex, fast paced environment
  • Willingness to train and learn new skills
  • To have flexibility in working hours and shift patterns to provide cover for operational requirements.

Diversity and Inclusion:We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( )or LinkedIn.

Expected salary


Gatwick, West Sussex

Job date

Sun, 09 Jun 2024 03:33:49 GMT

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