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About Client Financial Management
Client Financial Management (CFM) is responsible for the delivery of all financial management activity undertaken for our clients within the JLL Property & Asset Management (PAM) UK business.
CFM is split into two areas, Financial Accounting and Financial Operations, with the former our accounting centre of excellence for the PAM UK business.
PAM UK key deliverables in respect of financial management for our clients includes collection of income due from occupiers in the properties under management; payment/reconciliation of service charge due from the occupiers within the properties under management; and all of the associated financial accounting undertaken for our clients, including treasury management.
The Financial Accounting team consists of Client Accounts (supported by our Admin First team of Client Accounts Administrators), Credit Control, Cashiers and Bank Reconciliations and is made up of c.300 staff largely based in the Norwich office with a Cashiering team based in London.
The Financial Operations team consists of Data Management, Accounts Payable, Service Charge management, Transitions, Central Projects and Insights.
The client-facing reporting teams are led by our Finance Directors and are organised by client to support the PAM Contract Management teams. The support teams within both Financial Accounting and Financial Operations provide services to the client-facing teams and are organised by function. Accounts Payable, Service Charge and Data Management activities are supported by an off-shore team based in Gurugram, India.
Given the inherently high risk within the PAM business, Compliance with RICS and HMRC regulation, adherence to the controls within the PAM process library is critical. An annual ISAE 3402 third party controls assurance report setting out the key controls important to the clients is evidence of compliance with these controls.
Role Purpose
The Business Partner role is a new role, created in collaboration with our client to provide more support and ownership to the funds that we provide services to. This is a key role within our client facing team and reports into one of our Client Leads. The Client Lead has overall ownership of the CFM elements of the contract whilst the business partner will have ownership over their particular fund. You will be required to understand the fund’s principles and key objectives, so that you can work side by side with our Contract Director and the client to deliver value to the client. Having direct interaction with the client and line management responsibility, you will work as a team to deliver surveying, facilities management, ESG and property accounting services to our clients. You will also be required to work collaboratively other business partners and with our other business areas (Credit Control, Accounts Payable, Cashier and Bank Reconciliations, Admin First); your primary focus is to ensure that we deliver best in class property management accounting services to our clients, whilst delivering value through insight and proactively driving positive change.
Responsibilities
Client Service and Delivery
Leadership
Stakeholder Management
Governance and Control
Sound like you? The successful candidate will have/be:
Desirable:
Location:
On-site –Norfolk, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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