Financial Crime Officer (Hybrid)

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

As a Financial Crime Officer, you will be part of the Financial Crime team to assist with the detection and prevention of Financial Crime at Zopa.

This is a hybrid role – the team works in the office on Tuesdays and Thursdays.

Your working week will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will be required to work one day of the weekend every other week, remotely. If you work a day at the weekend, you will receive a day off during the week.

A day in the life

• Perform customer due diligence and KYC checks 
• Investigate and analyse customer screening alerts in relation to sanctioned individuals, entities/countries, and politically exposed persons (PEP)
• AML checks
• Perform on-boarding third party due diligence checks requested from the business
• Perform checks on Nominated Bank Accounts alerts
• Provide the best customer experience when liaising with customers in writing and over the phone
• Perform ad hoc duties as directed by the Senior Financial Crime Manager

About you:

• You have Financial crime experience
• The ability to investigate, question and scrutinise information 
• A high level of numeracy and analytical skills 
• A confident, calm and professional manner
• The experience of working in a team environment
• An inquisitive nature 
• A high level of attention to detail when it comes to document examination
• You remain confidential at all times and act with integrity 
• You’re a self-starter 
• You have the ability to work within given SLA’s and deadlines

#LI-LH1

Flexible working? Yes please!

At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.

Not only that – you’ll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

• Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

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