Fire & Security Service Engineer

Job title:

Fire & Security Service Engineer

Company

Trinity Fire & Security Systems

Job description

Trinity are hiring a Multi-Skilled Service Engineer to maintain, fire and security systems.You will liaise with our Service and wider support departments to provide first rate servicing to the systems used by our clients. You’ll be working as part of a skilled teams of Engineers and Senior Engineers to build on the company’s reputation in quality and customer service.Trinity work with industry leading systems including Honeywell Gent, Notifier and Morley.Principal ResponsibilitiesCarry out scheduled routine servicing in a timely, efficient and cost effective manner in line with the Company’s quality standards.

• Carry out all other necessary works required at customer premises in accordance with the Company’s quality standards.

• Effectively communicate with customers to ensure a good understanding of system and site status, particularly system defects that affect its correct function.

• Liaise with service administrators to ensure service commitments are met.

• Work to a planned service & maintenance schedule, emergency call out requirements and remedial repairs and minor additions to existing installations in line with service administration guidance.

• Ensure legible and timely completion of all company paperwork in line with Company requirements.

• Operate in accordance with the Company Handbook and all Company and customer’s quality standards and health and safety requirements.

Accountable for

• Leaving customers with a fully functioning fire & security system, unless Engineering Manager/Customer has been informed of the reasons that completion is not possible, before leaving the premises.

• All own documentation being completed and reaching the required destinations within agreed time limits.

• Ensuring that customers are always satisfied with the service they receive.

Key Competencies of jobholderSkills

• Experience in servicing and maintaining fire, security, CCTV and access control systems to relevant British Standards.
• Able to identify all types of cable associated with fire detection and security systems. and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.

• Demonstrates a logical approach to system fault diagnosis and rectification.

• Understands different types of cable containment systems.

• Deal with customers, end-users, construction personnel and in-house staff in a professional manner.

• Verbal and written communication.

Technical knowledge

• Understands the basic building services to test cause and effect of fire alarm interfaces.
• Has a comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.

• Basic Electrical Safety training (ECA)

• Manufacturers training with a minimum requirement of Notifier and Gent equipment in respect of servicing.

Benefits

• 23 days holiday, plus bank holidays

• Company pension scheme

• Company vehicle and paid travel

• Company commission scheme

• Life assurance

• Employee Welfare assistance programme

Equal Opportunities in PracticeWe are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Security VettingIt is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.Festive PeriodThere will no responses to applications to this role during the festive period. Our offices will reopen on January 2nd 2025 and all applications will be reviewed in the new year.Trinity Fire & Security has been helping businesses to ensure the safety of their people, properties, and business operations for over 25 years.Using our extensive knowledge of fire, life safety and security systems, we will design a tailored solution to meet each client’s individual needs. We pride ourselves in offering a full customer aftercare service ranging from traditional maintenance through to ensuring full legislative compliance

Expected salary

Location

Portsmouth

Job date

Sat, 28 Dec 2024 00:13:57 GMT

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