Founding Site Reliability Engineer

Job title:

Founding Site Reliability Engineer

Company

Dyad AI

Job description

About DyadDyad’s mission is to improve the delivery and efficiency of healthcare.We are building a platform to model and manage the flow of information within healthcare organisations, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers into the UK and US markets.Dyad is an energetic, early-stage startup, currently around twenty employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture.Our productsDyad develops products for healthcare operations in NHS primary care and in the US for providers and payers. This includes:
our human-in-the-loop AI tool helping practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow-up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.
, our payer-focused tool for improving compliance against a range of quality measures including HEDIS, STARs, eCQM, MIPS and more. We help payers and providers extract information from clinical documents and integrate it with structured data to provide near real-time quality measure calculations and analytics.The roleWe’re looking for our first Site Reliability Engineer to help build and shape the reliability, scalability, and operational excellence of our flagship healthcare platform. This is an opportunity to establish SRE practices from the ground up in a fast-moving startup at the scaling stage.As our founding SRE, you’ll join our software engineering team to establish the foundational practices, tools, and culture that will ensure our systems’ reliability and scalability. You’ll split your time between hands-on engineering work and strategic initiatives, with significant autonomy to identify, propose, and implement improvements while working closely with senior stakeholders and internal customers.Your work will directly impact healthcare delivery by ensuring GPs across the country have smooth and reliable access to our platform. If you’re passionate about data-driven reliability, enjoy mentoring others, and want to make a lasting impact on healthcare, this role offers the perfect platform to do so.Responsibilities

• Own and improve the reliability of our flagship product across cloud and bare metal deployments
• Mature our tracing and logging implementation into a comprehensive observability solution
• Design and implement automation to replace manual operational tasks
• Collaborate with Software Engineering and Applied AI teams to improve system design and operational efficiency
• Participate in business-hours on-call rotation
• Create and maintain documentation for operational procedures

Must have:

• 7+ years of professional experience as software development, platform, and/or reliability engineer
• Proven track record of designing, implementing and scaling reliability solutions from the ground up
• Experience with cloud platforms and infrastructure as code
• Experience with configuration management and deployment automation
• Experience with virtualisation environments
• Strong troubleshooting and problem-solving skills
• Strong communications skills and ability to engage effectively across development teams, program management, and customers

Nice to have:

• Experience with managing complex network setups that include setting up IPSec VPNs
• Experience with Elixir or other functional programming languages
• Experience with Windows server environments
• Background in implementing SLOs and error budgets
• Experience with Kubernetes

Our hiring processThe hiring process for this role involves:

• A short introductory call
• A technical interview with the Engineering team of 1 hour and 30 minutes
• Two meetings of 30 minutes each to give you a chance to meet members of the wider Dyad team and a member of senior management.

Benefits

• Competitive Salary
• Company Pension
• 25 days of paid annual leave (pro-rata)
• A fun and flexible hybrid working environment
• A modern, dog-friendly office located in the Farringdon area with free drinks

Strictly no agencies please.This role is for UK residents only.

Expected salary

Location

London

Job date

Fri, 21 Feb 2025 06:31:39 GMT

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