RBH Hospitality
Job title:
Front Office Associate
Company
RBH Hospitality
Job description
AC HOTEL BY MARRIOTT GLASGOW – Front Office AssociateNewly opend 245-bed hotel, part of Marriott’s Signature brand portfolio, is located on Glasgow’s George Street in sight of the city’s iconic George Square.JOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…A DAY IN THE LIFE OF A FRONT OFFICE ASSOCIATE AT AC HOTEL BY MARRIOTT GLASGOWReporting to the Front of House Manager, you can expect your working day/evenings to include the following.
- Welcoming guests and acting as their first point of contact
- Logging issues or requests
- Answering the phones to prospective customers and guests
- Completing administration tasks
- Completing concierge services
- Preparing room bills and taking payment
- Answering guest queries, and questions about the hotel, and/or Glasgow
- Signposting guests to our Restaurant and Bar.
WHAT WE NEED FROM YOUWe hire mostly on personality & potential but here are a few of our requirements…To succeed in the role of Front Office Associate you will need the following qualities and skills.
- Enthusiastic
- Driven
- Strong communicatoin and interpersonal skills
- Flexibility
- Experience of Hotel Reception or working with the General Public preferred.
WHAT WE OFFERYou will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Discounted hotel room rates for you and your friends & family with Marriott Bonvoy
- Service charges each month
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Discounted Gym Membership
- Discounts for Supermarkets, High Street Retailers, and Cinema Tickets
- Team Social Events
- Employee Assistance Programme and access to counselling support
- Future opportunities to develop within hazel through. We actively encourage internal development and progression.
- Free meals on duty saving you over £1000 per year
- And more…
To learn more about our full benefits package, to watch our employee benefits video.EQUAL OPPORTUNITIESRBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .#LifeatRBH
Expected salary
Location
Glasgow
Job date
Fri, 21 Jun 2024 23:10:55 GMT
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