Marriott
Job title:
Front Office Associate
Company
Marriott
Job description
Job Description:Job Number 24117608
Job Category Rooms & Guest Services Operations
Location Delta Hotels Worsley Park Country Club, Worsley Park, Manchester, England, United Kingdom
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-ManagementFront DeskAre you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like family?, experience working for an employer that puts your wellbeing at the heart of everything it does?, enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott at Worsley Park is the place for you!Explore our very big worldAs a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.The impact you’ll makeFirst impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.What you’ll doProcess guest check-ins, assigning rooms and activating room keysCo-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concernsAnswer, respond to and process all guest calls, messages, questions or concernsGive guests information and directions regarding property and local areas of interestProcess check-outs and resolving any disputed chargesProcess payments and room chargesConfirm reservations and cancellations, running daily reports on the number of arrivals and departuresWhat we’re looking forA warm, people-oriented demeanourA team-first attitudePositive outlook and outgoing personalityFlexibility, problem-solving skills and multi-tasking abilityPerks you deserveIn addition to every hour worked, we’ll support you in and out of the workplace by offering:Health & Wellbeing – complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is importantMeals – Tasty and Varied Meals in our Associate Dining FacilityUniform & dry-cleaning serviceDiscounts – Enrolment in Perks at Work – Access to unlimited deals from retailers to restaurants, cinema’s and moreTravel – Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels WorldwideHolidays – 20 days holiday plus 8 Bank Holidays increasing with servicePay – Annual Performance Related Pay ReviewHealth – Cycle to work schemePension & Life AssuranceFlexibility – do you need flexibility in your life, talk to us as we know worklife balance is importantTake Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance ServiceDevelop and Grow – Comprehensive Training and Development programsCareer – career progression opportunities are endless as the #1 leader in hospitality worldwideCelebrate – Awards and Recognition CelebrationsEvents – Monthly Calendar of Associate Focused & Fun EventsWith this role you will be working 32 hours per week over 4 days, including weekends on a mixture of early and late shifts – do you need flexibility in your life? We are happy to discuss this with you!Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Expected salary
Location
Manchester
Job date
Wed, 10 Jul 2024 04:33:45 GMT
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