United Nations High Commissioner for Refugees
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Job Description
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Description
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An essential part of GBV programming is case management, and UNHCR’s ability to support its operations and partners to provide quality GBV case management is necessary for it to fulfill its protection mandate. Since 2014, the GBVIMS Global Team has been implementing a methodology of GBV Case Management Capacity Building, known as the Case Management Capacity Building Initiative (CM CBI). The model includes training of workforce with GBV responsibilities, to then provide mentored step-down trainings to other staff and receive on-going coaching. UNHCR as part of its efforts to ensure consistent and quality services across is operations is seeking a consultant to adapt this model to meet the needs of UNHCR workforce and is specific role in case management and supporting partners to implement quality GBV services. The consultant would be responsible for the adaptation of the materials and approach, as well as the piloting of the adapted model, and supporting the implementation of the finalized model in at least one context.
Occupational Safety and Health Considerations:
- Specific Occupational Safety and Health Considerations to this assignment (if applicable):
Overall Purpose and Scope of Assignment:
Concise and detailed description of activities, including measurable outputs and delivery dates, impact indicators (what qualitative and quantitative results would be achieved upon completion of individual contract), performance indicators (time lines, value of the service rendered in relation to the cost, timeliness) and work plan
Under the direct supervision of the GBV officer, the incumbent will be responsible for undertaking activities for the following workstreams:
- Desk review of existing capacity and responsibilities of UNHCR workforce
- Consultation with operations and regions and GBVIMS Case Management Task Force
- Develop recommendations based on consultations Capacity Development Strategy to inform the implementation plan.
- Adapt and finalize a CM CBI model and its related training materials, with a focus on staff responsible for technical support, oversight and monitoring of partners implementing GBV case management services. Will require development of new content to complement existing training materials.
- Pilot of adapted tools in one region, including in-person training and on-site coaching.
- Implementation of finalized model in two regions, including in-person training, on-site and remote coaching.
- Provide on-going technical supporting to a community of practice of trained GBV Case Managers.
- Participation in GBVIMS Case Management Task Force, contributing to interagency coordination and work.
- Development of global action plan for UNHCR’s implementation of the adapted CM CBI model and recommendations.
- Data collection and analysis on WLO and coordination mechanism mapping.
Required level, qualifications and work experience:
- The assignment is for an Individual Consultant
Qualification and experience required degree required, years of work experience, field of expertise, language required:
- Advanced degree in a relevant field such as Social Science, Public Health, Psychology, Human Rights, International Development, Political or Equivalent.
- In addition to an advanced degree, at least 6 years of professional experience in the field of gender-based violence with a minimum of 3 years in GBViE with a focus on delivery or leading GBV Case Management interventions.
- Previous experience implementing Case Management Capacity Building Initiative and implementing GBV programming with UNHCR.
- Extensive conducting GBV Case Management trainings, ability to facilitate and adapt materials to be contextually appropriate.
- Experience creating and implementing capacity building strategies for GBV workforce, utilizing M&E tools to measure progress towards outlined objectives.
- Excellent interpersonal skills and ability to work effectively in a multicultural and changing environment, communication skills, teamwork, analytic thinking, planning and organizing, time management, creativity and innovation, and client orientation
- Good verbal and excellent written communication skills.
- Experience in and knowledge of forced displacement settings
- Demonstrated ability to handle resistance to gender transformation change
- The candidate must present a sample of previous work done on training or adaptation of GBV response tools in a humanitarian context
- Fluency in English; language skills in French are highly desirable.
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