Guest Service Representative I Call Center

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Work for a company that brings paradise to their guests while embracing a luxury lifestyle.

A Seattle-Based iconic manufacturer, that is best known for their casual resort wear, is looking to build their world-class Guest Service Representative team. 

This Guest Service Representative position is a full-time, temp-to-hire opportunity that offers weekly pay, a set schedule, and paid
hands-on training with a mentor
.  

If you have a passion for customer service and are coming out of the retail or hospitality industry, we highly encourage you to apply today!


Guest Service Representative Responsibilities:

  • Take inbound
    phone calls related to guest purchases and order management
  • Help guests
    place orders over the phone
  • Accurately
    document notes in guests’ accounts
  • Track and
    manage orders
  • Assist with
    returns, exchanges, and related issues


Guest Service Representative Requirements:

  • 1+ year recent
    customer service experience
  • Intermediate Microsoft
    Office Experience
  • Previous
    experience operating a multi-line phone system
  • Ability to multi-task

A passion for customer service, strong phone and computer
skills, along with a desire to learn, will help you succeed as a Guest Service Representative! 


Benefits offered to TERRA to employees on temp or temp-to-hire assignments:

  • Medical, Dental, Vision
  • Virtual Care
  • Life, Critical illness, Accident, Long and Short-Term Disability Insurance
  • Identity Theft Protection
  • 401(K) Retirement Plan with Employer Match
  • Commuter Benefits
  • Gym Membership Discount
  • 6 Paid Holidays*


Benefits Upon Hire:

  • WA sick leave
  • PTO
  • 401(k) with
    partial company match
  • Medical,
    dental, and vision plans available
  • Employee stock
    purchase program
  • Merchandise
    discounts

 

Schedule: Pick Your Days Off and Select your Shift : Limited
spots available per shift, Class starts on November 4th 

  • Sunday, Monday, Friday, Saturday 6a-5p (Off Tuesday, Wednesday, Thursday)
  • Monday, Tuesday, Wednesday, Satyrday 6a-5p (Off Sunday, Thursday, Friday )
  • Wednesday, Thursday, Friday, Saturday 6a-5p (Off Sunday, Monday, Tuesday)
  • Sunday, Monday, Tuesday, Friday, Saturday 8:30a-5p (Off Wednesday, Thursday )
  • Sunday, Monday, Thursday, Friday, Saturday 8:30a-5p (Off Tuesday, Wednesday )
  • Sunday, Monday, Tuesday, Friday, Saturday 8:30a-5p (Off Wednesday and Thursday)
  • Sunday, Monday, Tuesday, Wednesday, Thursday 8:30a-5p (Off Friday, Saturday )
  • Tuesday, Wednesday, Thursday, Friday, Saturday 8:30A-5p (Off Sunday, Monday)

 

Pay: $20.00 per hour

Location: Federal Way, WA

If you are interested in the Guest Service Representative position or would like to learn more, apply online or
call 253-353-7700 to set up your interview!

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To apply for this job please visit www.terrastaffinggroup.com.

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