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Work for a company that brings paradise to their guests while embracing a luxury lifestyle.
A Seattle-Based iconic manufacturer, that is best known for their casual resort wear, is looking to build their world-class Guest Service Representative team.
This Guest Service Representative position is a full-time, temp-to-hire opportunity that offers weekly pay, a set schedule, and paid
hands-on training with a mentor.
If you have a passion for customer service and are coming out of the retail or hospitality industry, we highly encourage you to apply today!
Guest Service Representative Responsibilities:
- Take inbound
phone calls related to guest purchases and order management - Help guests
place orders over the phone - Accurately
document notes in guests’ accounts - Track and
manage orders - Assist with
returns, exchanges, and related issues
Guest Service Representative Requirements:
- 1+ year recent
customer service experience - Intermediate Microsoft
Office Experience - Previous
experience operating a multi-line phone system - Ability to multi-task
A passion for customer service, strong phone and computer
skills, along with a desire to learn, will help you succeed as a Guest Service Representative!
Benefits offered to TERRA to employees on temp or temp-to-hire assignments:
- Medical, Dental, Vision
- Virtual Care
- Life, Critical illness, Accident, Long and Short-Term Disability Insurance
- Identity Theft Protection
- 401(K) Retirement Plan with Employer Match
- Commuter Benefits
- Gym Membership Discount
- 6 Paid Holidays*
Benefits Upon Hire:
- WA sick leave
- PTO
- 401(k) with
partial company match - Medical,
dental, and vision plans available - Employee stock
purchase program - Merchandise
discounts
Schedule: Pick Your Days Off and Select your Shift : Limited
spots available per shift, Class starts on November 4th
- Sunday, Monday, Friday, Saturday 6a-5p (Off Tuesday, Wednesday, Thursday)
- Monday, Tuesday, Wednesday, Satyrday 6a-5p (Off Sunday, Thursday, Friday )
- Wednesday, Thursday, Friday, Saturday 6a-5p (Off Sunday, Monday, Tuesday)
- Sunday, Monday, Tuesday, Friday, Saturday 8:30a-5p (Off Wednesday, Thursday )
- Sunday, Monday, Thursday, Friday, Saturday 8:30a-5p (Off Tuesday, Wednesday )
- Sunday, Monday, Tuesday, Friday, Saturday 8:30a-5p (Off Wednesday and Thursday)
- Sunday, Monday, Tuesday, Wednesday, Thursday 8:30a-5p (Off Friday, Saturday )
- Tuesday, Wednesday, Thursday, Friday, Saturday 8:30A-5p (Off Sunday, Monday)
Pay: $20.00 per hour
Location: Federal Way, WA
If you are interested in the Guest Service Representative position or would like to learn more, apply online or
call 253-353-7700 to set up your interview!
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