Head of Client Development – UK

Job title:

Head of Client Development – UK

Company

Pinsent Masons

Job description

Job Description:Head of Client Development – UKAny UK office (3 days per week in the office)Role OverviewVario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates; Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (‘MLS’). This role will sit in our Flexible Services team.The Flexible Services team is split across Glasgow, Birmingham, London, Dubai, Munich, Singapore, Sydney and Melbourne. It consists of 40 team members. Together, they are at the front line of delivering flexible legal resource to clients from cradle to grave.In conjunction with the Head of Flexible Services UK and APAC, this role will actively contribute to strategy and business planning and will be responsible for measuring performance against team and individual targets.Responsibilities will include:

• Developing a pipeline of potential new clients to support the growth objectives of the Flexible Services team
• Developing relationships with existing clients and identifying/leveraging new business opportunities
• Ensuring all client activity is up to date and shared with internal stakeholders
• Developing and maintaining a CRM strategy to manage client data effectively
• Engaging in pricing, bid preparation and contract negotiations
• Proactively generating leads with new and existing Flexible Services clients to create opportunities across the Vario group as well as the wider firm
• Collaborating with the Vario group alternative legal services and wider firm capabilities to ensure we are taking the whole firm to clients
• Supporting the wider Account Management team to explore opportunities for growth
• Oversee the development of marketing materials to support client engagement initiatives

Our standard working hours are 9.30am-5.30pm, however, we are happy to consider flexible working requests.Candidate OverviewWe are looking for candidates who ideally hold the following skills and experience:

• Demonstrable knowledge of the UK alternative legal services market
• Significant experience of client relationship management
• Strong track record in growing existing and new business
• Experience of working in a professional services business, ideally an alternative legal services provider
• Significant leadership skills

What can we offer you?

• Tailored career development and support within our award-winning team
• Agile working (the opportunity to work from home, subject to diary commitments)
• Carers’ leave (up to five paid days’ leave towards caring responsibilities)
• 25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days
• Contributory pension of up to 5%
• Private healthcare policy
• Death in service cover (4 x base salary)
• Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan
• Cycle to work scheme

What happens next?Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.Our strength lies in our differences.We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.Our in-house recruiter, Bhavika Upton, would be happy to have an informal chat about this role, provide this job advert or our application form in an alternative format, and/or discuss any reasonable adjustments to be made either during the recruitment process or after offer stage. You can contact Bhavika by emailing

Expected salary

Location

London

Job date

Fri, 20 Dec 2024 02:10:21 GMT

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