Head of Commerce Experience
Scotiabank
Requisition ID: 208514Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.We are seeking a Head of Commerce Experience. Reporting to the VP of Commerce, the successful candidate will help build, grow, inspire, and lead the teams responsible for prospect and client discovery on Scotiabank’s digital storefronts. Working closely with internal teams in Digital, Marketing, Engineering, Business Lines, and Analytics, this role will deliver business results and provide strategic guidance, driving online sales and customer loyalty for the Bank’s products and services. This role will create and lead the Commerce Experience’s team’s strategic vision, develop and lead a forward-thinking roadmap that will define how to best go to market and win in the digital space for prospects and clients, through maximizing technologies, learnings, and existing programs. The successful candidate will have deep knowledge and understanding of MarTech and how to efficiently and effectively leverage Commerce applications as a critical piece of the digital journey to deliver optimized customer experiences. In this role, you will act as a trusted, collaborative, and results-oriented partner who can lead through influence in a large, matrixed organization, while simultaneously coaching and developing a strong team of Digital Commerce professionals in a culture of excellence.The successful candidate should be experienced in large enterprise technology such as content management systems, analytics and performance tracking tools, as well as working within an Agile development organization. Strong people leadership, stakeholder and relationships management skills, and expertise in digital commerce will be keys to success for this role.As the Head of Commerce Experience, you will lead your team to make high-impact decisions, and work in a fast-paced, analytical, and experimentation-driven environment to drive and scale a compelling strategy and roadmap and define key business objectives (OKRs) for the portfolio. Leveraging a deep understanding of market trends, website analytics, you will continually prioritize the direction and desired outcomes for the portfolio to ensure optimal customer experience and deliver strong business results.Is this role right for you?
Do you have the skills that will enable you to succeed in this role?
in it for you?
brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. * A hybrid-friendly work environment will provide you with the flexibility to perform at your best.
Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one. * Dynamic Office – Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Toronto, ON
Sun, 06 Oct 2024 07:40:33 GMT
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