Head of Sales and Marketing

Job title:

Head of Sales and Marketing

Company

Shipup

Job description

is a 50+ people company that envisions a world where brands keep their promises along the entire customer journey.That’s why we enable brands to take control over the most volatile part of the customer experience -the post-purchase- so they increase brand loyalty and save support costs.We work with 300+ brands in Europe, including highly successful digital-native brands (e.g., Cheerz, Blissim, Withings, Feed, Ssense, and A.P.C.) as well as renowned traditional accounts (e.g., Leclerc, Carrefour, Go Sport, Yves Rocher, Zadig & Voltaire, and Petit Bateau).In 2022, Shipup announced that Global Blue had acquired a majority stake in the company while staying an independent structure.PositionReporting directly to our CEO, the VP of Sales and Marketing will be responsible for driving revenue growth in our SMB market by developing and executing the overall acquisition (sales and marketing) strategy in France and European markets, including partnerships.This role oversees the management of the sales and marketing team, guiding members toward shared objectives to ensure alignment. It will be needed to promote a culture of data-driven decision-making, high-performance and high-standard recruitments to meet business needsAs an ExCom member, the VP of Sales and Marketing will play a crucial role in shaping Shipup’s future. It is essential to remain as well hands-on by directly supporting key deals and partnership closings.Here is the list of the responsibilities, without being exhaustive:1️⃣ Define the acquisition strategyGo-to-market: craft and implement a robust go-to-market model by refining our EMEA target markets, personas, and acquisition channels (e.g., strategic partnerships). Identify potential business verticals to expand our product and service offerings.Demand generation: develop and optimize both inbound and outbound demand generation strategies to fuel our growth.Visionary leadership: communicate a compelling acquisition vision that inspires confidence and aligns with the company’s strategic goals within teams and at the C-level.2️⃣ Construct scalable acquisition processesSales & Marketing framework: establish and prioritize our acquisition initiatives to achieve our objectives.Sales methodologies: implement and maintain structured sales playbook to effectively guide the team through the entire sales cycle.3️⃣ Orchestrate and align teamsLead a high-performing team: foster a culture of excellence by identifying, hiring and onboarding top-notch sales & marketing talents in line with our targets and strategy. Provide regular feedback and coaching to elevate individual and team performance.Team members alignment: ensure seamless alignment between acquisition team members by unified targets, initiatives, and communication structures.Cross-functional collaboration: work closely with ops team to optimize lead quality and demand volume. Provide the product and tech team with key insights from prospects. Collaborate with CS team on expansion opportunities.4️⃣ Execute high-impact acquisition programsPerformance management: det clear quotas and targets to drive performance. Collaborate with RevOps to forecast, measure, analyze, and report on key metrics such as sales pipeline, revenue, sales cycle length, and CAC efficiency.Lead key deals and partnerships: lead by example by being hands-on an helping the team with major deals and taking the lead in crucial pricing, terms, and contract negotiations with prospects and partners to maximize revenue opportunities.🙌 Our teamThis team is composed of 7 people with 3 additional open roles., our Sales Manager, our Account Executive focused in UK market, our Account Executive focused in Nordics market, our Head of Performance, our Content and SEO Manager, our Creative Director, our Field and Marketing Partnership Manager💥 What does success look like in this role?We mainly expect you to:Build a structured and high-performing team with streamlined processes.Increase the volume of opportunities generated through inbound and outbound channels.Achieve growth in new ARR in existing markets (France, UK) and through expansion into target European countries.👩‍💻 Our stackSales/(old leadjet)MarketingGlobal, messaging platform, business intelligence platform, collaboration platform, payroll & compliance for french talents, people success platformProfil recherchéWe are seeking a business- and result-driven profile to join our leadership team.You could be a good fit if you have:Extensive selling experience: 7+ years in sales, with a proven track record in direct selling B2B SaaS products to SMBs (partnership is a strong plus).Leadership: 4+ years in building, inspiring, and leading high-performing sales teams.EMEA knowledge: successful experience in expanding into EMEA markets (ideally UK, Nordics or/and Southern Europe markets).Demand generation mastery: proven success in collaborating with Marketing and Demand generation teams to plan and execute key initiatives that drive opportunities and propel prospects through the sales funnel.Language skills: fully proficient in english (fluent/native or full-professional level) and able to join a sales call in French (professional level).What you’ll get…🌍 International culture: we acknowledge our differences and celebrate them. D&I in our place of work is something we require every employee to champion.🧸 People-centric company : Our people matter. Check out our for a healthy work environment. Work-life balance is important at Shipup; hear what our employees have to say about it .🗃 Startup spirit & structured environment : a place where you can learn within a well-organized, clear business setting.Déroulement des entretiensOur hiring process is structured to avoid bias and ensure fair assessment of all our candidates.
Our interviews are suited to our flex remote policy, it means you can choose whether you want to attend them on-site or remotely.☎️ 30min l Screening interview with (People Lead) and (Chief Of Staff)
To better understand your profile and answer any of your questions.🤝 01:15 l Topgrading interview with , our CEO
To get an overview of your background and verify main position-related skills.👀 02:00 l Focused interviews (acquisition strategy and execution)
To assess specific skills.💬 01:00 l Focused interview (leadership)
To assess specific skills.☕️ Meet the teamEnd notesIf you don’t meet 100% of the qualifications outlined above – that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Envie d’en savoir plus ?Rencontrez Antoine, Sales ManagerRencontrez Maria, Global Sales Enablement ManagerDécouvrez l’entrepriseExplorez la vitrine de l’entreprise ou suivez-la pour savoir si elle vous correspond vraiment !Ils sont sociablesL’entrepriseLogistique, SaaS / Cloud Services, E-commerce, AdTech / MarTech50 collaborateursCréée en 2016Âge moyen : 30 ans50%50%Qui sont-ils ?Shipup est un SaaS qui suit en temps réel les commandes et les livraisons des e-commerçants pour créer une expérience post-achat brandée, rassurante et irréprochable. Shipup travaille aujourd’hui avec plus de 500 marques en Europe et en Amérique du Nord dont certaines des plus belles success stories du e-commerce (Yves Rocher, Cheerz, Lights4Fun, Printemps, Carrefour, Respire, Withings, Blissim, Purple Carrot, Beerwulf, etc.)Aujourd’hui c’est une équipe de plus de 50 collaborateurs qui s’est donné pour mission de transformer l’expérience post-achat.Le lieu de travailLes +Psst… On a plein de choses à vous dire sur les avantages que nous offrons à nos employés.D’autres offres vous correspondent !Ces entreprises recrutent aussi au poste de “Sales”.Groupe ADPRoissy-en-FranceCDITélétravail fréquentil y a 15 heuresRexel FranceSartrouvilleCDIhierWakeoParisCDITélétravail fréquentil y a 6 joursLes RipeursPantinCDITélétravail fréquent38K à 46K €il y a 8 joursStockossParisCDI55K à 75K €il y a 9 joursAOSOM FranceIssy-les-MoulineauxCDI40K à 45K €il y a 9 joursSauvegarderA proposNous rencontrerLa newsletter qui fait le tafUne fois par semaine, des histoires, des jobs et des conseils dans votre boite mail.Je m’abonneVous pouvez vous désabonner à tout moment. On n’est pas susceptibles, promis. Pour en savoir plus sur notre politique de protection des données,

Expected salary

Location

Paris

Job date

Thu, 25 Jul 2024 04:25:35 GMT

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