Help Desk Analyst in La Jolla, California

Description

We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements. This position begins as a 6-month contract, with potential for full-time hire.

Job Description:

• Provide responsive IT support; solve hardware, software, networking issues.

• Manage and monitor internal IT assets; ensure accurate inventory records.

• Identify, research, and resolve technical problems.

• Configure and manage user accounts through Active Directory.

• Provide technical support, including hardware/software installation and configuration, and repair equipment.

• Assess system performance and recommend improvements.

• Generate and consistently maintain IT-related reports.

  Requirements

• Proven experience in a help desk technician or other IT support roles.

• Technical savvy; must have knowledge of office automation products, databases, and remote control.

• Good understanding of computer systems, mobile devices, and other tech products.

• Must be able to diagnose and resolve technical issues.

• Excellent communication skills.

• Proficient in English.

• Customer-oriented and cool-tempered.

• Must have a degree in Information Technology, Computer Science, or a relevant field.

Candidates who are ready to take on the challenge and meet the qualifications should apply.

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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