Home Lending Risk Competitive Intelligence Associate

Chase Consumer & Community Banking (CCB)

Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, home loans, credit cards, payments, auto finance and investment advice.

CCB Risk

Consumer & Community Banking Risk Management partners with each CCB sub-LOB (e.g. Card, Home Lending, Auto, etc.) to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include credit, operational, fraud, reputation, market and regulatory, among others.

Home Lending – Strategic Analytics and Data

The Strategic Analytics and Data team within HL Risk provides analytical insights and recommendations to the risk policy owners and the Home Lending Chief Risk Officer to help manage and mitigate risk and support regulatory deliverables.  The department also provides accurate data to assist the production of financial forecasts, and the development of credit and financial models.  The analytical viewpoints span nearly all aspects of mortgage banking including influencing policy for new loan originations, loan servicing, capital markets, the bank’s held-for-investment loan portfolio, and financial forecasts/reserves.

Job Description

Our Associates are key members of the Risk Management and Strategic Analytics team within Chase Home Lending. Associate focus on data driven strategy analysis, identification of emerging risks, development of insightful reporting, and presenting findings to business partners and business leaders. They own and lead analytics that provide a Risk point-of-view, make data-driven recommendations to mitigate risks, and solve business issues that have a direct impact on the bottom-line. They develop and monitor key-leading indicators of risk and detect, analyze, summarize, and escalate unexpected trends to senior management for Chase as well as Industry. Other responsibilities include exploring 3rd party Competitor/Industry data and bring key insights into Industry/Market trends and perform ad-hoc analysis and generate thoughtful insights for Risk Management by extracting data, performing data manipulation and quality checks, and developing actionable insights via impactful presentations to peers and senior management. 

Qualifications for this Role

An Associate will generally meet or exceed many of these qualifications:

Background and Technical Skills

• Good understanding of Credit Risk and providing risk point of view 
• Experience in data analytics with ability to carry our segmentation, data mining and evaluate time-series data
• Sound understanding of a data querying language or manipulation tool such as SAS, SQL, or Python
• Exposure to lending products with ability to identify and analyze segments of risk and recommending solutions to business problems
• An undergraduate and/or graduate degree in a field such as (but not limited to) Engineering, Mathematics, Statistics, MIS, IT, Economics, Risk Management, Analytics, Finance, or Accounting 
• Proficiency in MS Excel, PowerPoint, Alteryx and Tableau or similar tools 

Other Skills (you should be able to demonstrate strong examples of these skills):

• Experience working with stakeholders – building trust through hard work and honest assessments of projects, strong communication, high emotional intelligence
• Working as part of a highly productive team, where culture and cooperation are critical for success.

Preferred Qualifications

• Prior experience working with large relational databases is a plus
• Prior experience synthesizing large quantities of data using tools such as Teradata, ORACLE or Snowflake is a plus
• Prior experience working within a consumer bank, particularly within a risk or compliance function, or within the home lending line of business is a plus
• Knowledge of US Home Lending Industry is preferred
• Prior experience building and operating within a well-controlled data environment (following established procedures, recommending enhancements to controls) is a plus
• 3 years of experience within Risk Management, Data Analytics  or other quantitative field is preferred

Very rarely is there a perfect candidate for an open role –  If you’re interested in this role and your past experience is not an exact match to our job qualifications, please consider applying regardless. You could be the candidate we have been looking for. 

What to Expect:
Team Culture

At Chase, we are dedicated to building an inclusive, diverse, and authentic workplace where we encourage our people to bring their whole-selves to work. 

The HL Risk Strategic Analytics team spans the globe, primarily sitting in Plano, TX and Bengaluru, India, however we have staff and executive presences across 9 locations worldwide: Plano TX, Columbus OH, Wilmington DE, Jersey City NJ, Tempe AZ, Jacksonville FL, Manila Philippines, Mumbai India and Bengaluru India.

The team proudly embodies the vibrant Chase culture that follows the twenty principles of how JP Morgan Chase does business. We hire great leaders who maintain an open, entrepreneurial meritocracy for all.  We encourage constructive, open debate and consider different approaches/constructive challenge to solving problems. We like to encourage life-long learning and a deep curiosity; team executives are committed to developing the next generation of risk leaders through coaching, feedback, stretch assignments, workshops and trainings – we strive for continual improvement and never stop learning.  Employees who grow quickly on our team share common traits – they are not afraid to ask questions, try new things, make mistakes and learn quickly through these experiences.  Our team builds comradery through participation in various team events that focus on getting to know your peers, celebrating each person as an individual, and finding informal ways to have fun with your teammates.

Currently, the team operates on a hybrid schedule, working 3 days in-office and 2 days remote each week.

What to Expect:
JPMC Embassy Tech Village (Bengaluru, Karnataka, IN)

JPMorgan Chase & Co.’s new Bengaluru office is located within Embassy Tech Village (ETV), a business park spread over 103 acres on Outer Ring Road, one of Bengaluru’s largest finance and technology hubs.

This state-of-the art 1.12 million square feet, LEED Gold-certified facility has been deeply thought- through to support our customers, clients and our people through an ever-changing world. The business park offers easy access to public transportation links, ample food and beverage options, entertainment and leisure facilities. This commercial hub is also proximate to luxury hotels, high-end residential apartments, banks, malls and a multitude of options for recreation and well-being. Our aim was to create the ‘Workplace of the Future’, a hi-tech facility to accommodate 12,500 colleagues, with the best-in-class infrastructure and amenities, to transform the way we work, collaborate and innovate. Designed to support a balanced work life and sense of community, the office boasts world class, employee friendly amenities such as a health and wellness center, daycare, talent center, conference center, courtyard, amphitheater and multi-cuisine food and beverage options, and provides a nurturing and safe environment for our people.

JPMC Nirlon Knowledge Park (Mumbai, Maharashtra, IN)

Nirlon Knowledge Park has a site area of 23 acres and is located on Mumbai’s Western Express Highway in Goregaon. Conveniently located on Mumbai’s 8 lane Western Express Highway, one of Mumbai’s main arterial roads, the Nirlon Knowledge Park is an easy commute from the western and eastern suburbs of Mumbai. Nirlon Knowledge Park is one of the first campuses of this scale in India to be LEED certified by the Indian Green Building Council and recognized as the highest benchmark of environmental performance all over India. It is an ecologically friendly and tranquil environment Business park that houses extensive green spaces, water bodies, landscaped terraces, and courtyards. The park hosts amenities such as a vehicle-free pedestrian zone, multi-cuisine cafeterias, a fitness center, crèche facilities, medical facilities, and multi-level car parking. Nirlon Knowledge Park offers interesting spaces that act as recreation and hang-around zones. The traffic-free walking tracks in NKP is around 1km in length.  ​The Cooling Tower Café is a preserved heritage structure from Nirlon’s previous operation as a textile mill, now used as a food court.

At Chase, you’re encouraged to join our various business resource groups, an inclusive group of employees who voluntarily work together to advance JP Morgan Chase’s commitment to diversity and community involvement. 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.