Hospitality Manager – Wembley Stadium

The opportunity

Delaware North UK is hiring a casual Hospitality Manager at Wembley Stadium in London. As a Hospitality Manager, you will lead a team of waiters/bartenders and supervisors in delivering excellent service to all guests.

This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening.

What we offer

While working at some of the coolest venues in the UK and the world, Delaware North team members come together to provide best-in-class experiences for our guests. This role is offered on a casual worker agreement basis with most events taking place on evenings or weekends. That means you’ll be able to earn extra cash when it fits your schedule. Apply today to learn more about our opportunities.

What will you do?

• Oversee daily shift responsibilities of waiters/bartenders and supervisors and ensure actions are up to company quality, sanitary, and legal standards.
• Assign tasks for service team members.
• Help train, develop, motivate, and monitor team members whilst keeping open communication for corrections needed.
• Maintain positive guest relations and high standards of service at all times.
• Have a comprehensive knowledge of all restaurant/bar organisation and menu information.
• Ensure that the operation is in accordance with current practice, management, and measurement of all areas of responsibility including health & safety, food hygiene, fire regulations, licensing laws, and trading standards.
• Solve all guest concerns and complaints in a timely and professional manner.
• Assist with administrative tasks as needed, including ordering and inventory.

More about you

• Experience managing and leading large hospitality teams
• Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments

Who we are

Since its opening in 2007, Delaware North have been the proud hospitality provider at the iconic Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.

From the Lionesses making history in 2022, winning the UEFA Women’s Euros with a record crowd for their first European title, to world-class concerts from Adele, Coldplay, Ed Sheeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment; with a glowing reputation that proceeds itself, working with Delaware North at Wembley gives you first-class access to making spectacular events come to life. With jam-packed events year-round, there will be opportunities to excite everyone; this might not be your only job, but it may be your best!

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

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