Housing Coordinator

Job title:

Housing Coordinator

Company

Places for People

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we’re looking for! Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we don’t discriminate based on any protected attribute. In fact, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.So, what are you waiting for? Join a Community that cares about you!More about your roleThis role is based in the South region allowing you to collaborate with the Housing team. As we move into our new ways of working, we are trialling hybrid working, allowing you to split your time between home and the office in Huntingdon. You will primarily support the Tenancy Enforcement and Communities Teams, but may be asked to support other teams across the business.In this role you will provide a comprehensive administrative service for the Housing Management and Tenancy Enforcement Team. You will give advice and information to internal and external customer via the phone and email, delivering a high quality of customer service throughout.Your role will cover a number of administrative duties from updating and managing IT systems and tenancy records to logging and investigating complaints from customers. You will have contact with customers and within internal departments enabling us to provide high-quality customer service and administrative supportEssential criteria – have experience performing admin duties, written and verbal communication, experience in a customer focused roleAt Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position.For a full list of duties please download the attached Job DescriptionMore about youTo be successful in this role you will have a good administration background and possess excellent customer service skills. With a ‘Can do’ approach to tasks you will have the ability to work under pressure and unsupervised as well as being able to contribute to a good team working environmentYou will have the ability to be empathetic with our customers and their situations when necessary and will take a pro-active approach to problem solving.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:Competitive salary, with a salary review yearlyPension with matched contributions up to 7%Excellent holiday package – 35 days annual leave with the option to buy or sell leaveCashback plan for healthcare costs – up to £500 saving per yearA bonus scheme for all colleagues at 2%Training and developmentExtra perks including huge discountWhat’s next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment teamIf you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold callsArmed Forces – We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who has formerly served in the Armed Forces and who meets the essential criteria for the vacancy.Disability Confident – We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Expected salary

£25043 per year

Location

Huntingdon, Cambridgeshire

Job date

Wed, 31 Jul 2024 00:17:53 GMT

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