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Do you thrive on streamlining HR processes and ensuring operational excellence to enhance the employee experience?
Are you a detail-oriented professional who loves solving challenges in HR operations?
About the role:
The HR Operations Excellence Associate will have the responsibility of developing, agreeing and delivering high value HR change initiatives across multiple divisions within RELX Group. The projects will originate and drive service improvement within the HR function but have significant impact across the 35000 individuals in RELX. The work will encompass the entire end to end change lifecycle from concept to realisation and continuous improvement.This role will drive programmes of work to support excellent employee HR experience which drives the achievement of key business objectives and targets. The mandate for this position is to work with the people leadership team, senior business leaders and key HR/operational stakeholders to identify and enable improvement across the HR people, process, systems and third party landscape.
About the team:
RELX is a world-leading, global provider of information and analytics for professional and business customers across industries. We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients. Key Accountabilities
Owning a dedicated number of programmes of work, including design, planning, execution and control of strategic projects with strong analytical focus and understanding of the employee experience and journey.
Overseeing portfolio management and governance of key functional projects across the HR Leadership Team (HRLT).
Driving the problem-solving process: frames problems, guides analytical modelling, and through analysis provides insights into solutions.
Owning key relationships with SMEs and gains buy into potential solutions. Build, maintain and foster successful relationships with key functional and operational teams at all levels up to c-suite across the business.
Facilitating meetings and workshops with all the levels of the organization, including HRLT and key business stakeholders.
Leading a large team of matrix SMEs and working group participants.
Coaching other team members in a matrix.
Defining the change and engagement roadmap and executing a people orientated approach which embodies best in class change management across 35,000 people.
Qualifications:
Have proven consulting experience/equivalent ambiguous environment. Ideally have experience working in an HR environment.
Have significant experience in both business improvement (analysis, process, design, business case) and leading project/programme management including change management capability.
Be an experienced leader, with influencing skills with proven experience in developing strong relationships and in successfully interfacing and negotiating with key stakeholders.
Lead matrix reports across a complex organisational landscape.
Have excellent stakeholder management skills – ability to manage key business leaders.
Possess an outstanding attention to detail and written/verbal communication skills with a stellar business acumen and commercial focus.
Have a proven record in succeeding where the strategy is not yet developed: innovation, knowledge, persistence and flexibility are an absolute must to succeed.
Be collaborative decision-making and workstyle and strongly result-driven.
Have experience in shared service centre design and mobilisation/HR systems and/or other HR/people or similar transformation programmes is a bonus.
Possess a Bachelor’s degree in a related field
About the Business
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
RELX is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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