ICT Program Support
Lumenus Community Services
ICT Program SupportLOCATION: Toronto, ONPOSITION TYPE: Full-time Regular (37.5 hours/week)POSTING CLOSING DATE: November 9, 2024Interested in working with an amazing team that really cares? Then you should join Lumenus! At Lumenus we illuminate a seamless pathway to optimal wellbeing for our clients. As one of the largest mental health agencies in Ontario, we offer a broad range of high-quality mental health, developmental and community services for infants, children, youth, individuals, and families across Toronto. We are a passionate, dynamic and growing agency. We offer a competitive salary, employer paid benefits, ongoing training, and career development opportunities!Lumenus Community Services is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions.The ICT (Information, Communications & Technology) Program Support position will be responsible in providing support to Lumenus staff and maintenance functions related to all ICT systems and equipment. Working collaboratively with end-users and the ICT team, this role is responsible for full-cycle ICT ticket resolution and assisting in continuous improvement processes.KEY RESPONSIBILITIES:Resolves ICT support tickets and inquiries in a timely manner
Performs onboarding of new staff and offboarding of exiting staff
Develop Documentation and training guides
QUALIFICATIONS:
TO APPLY: Interested applicants are invited to visit our website at and submit their cover letter and resume through our Career Centre on or before November 9, 2024.We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.
Toronto, ON
Fri, 04 Oct 2024 01:38:00 GMT
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