Identity Verification Lead

Job title:

Identity Verification Lead

Company

Allen Recruitment

Job description

  • Location: Greater London, Greater London, United Kingdom
  • Type: Temporary
  • Job #25794

Job Title: Identity Verification Lead
Location: Chiswick, London (Onsite)
Duration: 10 months contract
Job number: BBBH 25794Role Overview:
As the Identity Verification Lead, you will play a crucial role in overseeing the identity verification and background check processes for candidates. You will manage third-party vendors and liaise with candidates, hiring managers, and recruiters to ensure all documentation is accurate, compliant, and verified in a timely manner. This role is vital to the organization’s success, ensuring seamless and compliant onboarding processes.Key Responsibilities:

  • Oversee and manage candidate background checks through third-party vendors, ensuring timely completion.
  • Conduct email outreach to candidates to collect missing or unclear documentation.
  • Validate documentation provided in HireRight, conducting independent research to resolve any discrepancies.
  • Adjudicate background checks following company guidelines, ensuring strict attention to detail.
  • Manage identity verification processes through third-party vendors, ensuring accuracy and compliance.
  • Conduct regular follow-ups with candidates and hiring managers.
  • Ensure all identity verification processes are tracked and updated accurately.
  • Provide exceptional customer service in all communications with candidates, recruiters, and hiring managers.
  • Adhere to adjudication processes but demonstrate the ability to think critically and make recommendations for exceptions.
  • Assist with process improvements, project management, and data gathering to recommend system enhancements.
  • Support Recruiting Operations projects by identifying improvement opportunities, managing project timelines, documenting changes, and training recruiters.

Experience and Skills Required:

  • Extensive experience in background checks and identity verification processes.
  • Exceptional attention to detail, with strong organizational skills and the ability to connect various pieces of information for a comprehensive understanding of related issues.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and critical thinking abilities, with a focus on scalable solutions.
  • Ability to maintain confidentiality and demonstrate high levels of integrity.
  • Flexible and adaptable to changing priorities, deadlines, and workloads.
  • Proven ability to manage high volumes of work efficiently and effectively.
  • Proficiency in MS Office or G Suite, particularly Gmail, Sheets, and Docs.
  • Fluent in spoken and written English, with excellent communication skills.

This position is ideal for an experienced professional with a deep understanding of identity verification and background checks, who thrives in a fast-paced and dynamic environment while maintaining exceptional attention to detail and customer service.

Expected salary

Location

Greater London

Job date

Fri, 27 Sep 2024 22:55:00 GMT

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