In Life Control Team Advisor

Job title:

In Life Control Team Advisor

Company

Royal Mail

Job description

Job reference 318253
In Life Control Team Advisor
Salary starting from £18,614 (Aged 16) or £25,721 (Aged 18+) with guaranteed increases provided in line with service length, 22.5 days annual leave plus bank holidays, rising with service, and a company pension scheme with highly competitive contribution rates
Permanent Full time
1 Future Walk, Chesterfield, S49 1PFAbout the roleReporting to the In Life Control Manager, you will be responsible for:

• Delivering administrative service that meets the agreed service levels and data input to relevant systems and software, such as Excel, Word, M5 etc.
• Data checking, verification, reconciliation, and analysis to identify problematic issues.
• Maintaining accurate and relevant data, including electronic and hard copy filing, and extracting data for query resolution.
• Provision of general administrative support, including telephone call handling, and processing and handling customer requests, problems, and issues effectively with a strong customer focus.
• Invoice production and query resolution and working with suppliers to deliver against agreed delivery schedule.
• Checking, processing, and payment of invoices and maintaining a shared inbox contact at all required times.

About YouTo truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:

• Excellent IT Skills, with experience in a range of software packages including Excel, Word, PowerPoint etc.
• Great standard of organisation and time management skills and the ability to demonstrate good team working skills.
• Confident communication skills including telephone call handling and e-mail/written correspondence and being open and comfortable with change, new processes, and new ways of working.
• Able to prioritise conflicting deadlines and tasks effectively.
• Current professional experience of Fleet, including working knowledge of fleet compliance and legalisation such as clean air zones and direct vision standard.

Extra Benefits

• RMG Share Schemes – partnership and matching share offer
• Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers – there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to perm employeesShift Pattern38h per week Monday to Friday, typical hours are 08:00 – 16:30. Rotational flexibility will be required, and flexible and hybrid working is offered.Next StepsThe next stage of the selection process will be an interview consisting of competency based and role specific questions.Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.For more information on Royal Mail Group and our values please click here:Closing Date: Monday 21st October. Please note, this advert may close early if the appropriate number of applications has been reached.#LI-POST #YourCareerStartsHere #RMG

Expected salary

Location

Chesterfield, Derbyshire

Job date

Sat, 05 Oct 2024 22:56:54 GMT

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