In-Store Experience Program Lead

Job title:

In-Store Experience Program Lead

Company

Lululemon Athletica

Job description

Description & Requirementswho we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.about this teamRetail Optimization supports North America stores to operate with ease and efficiency to drive growth. In-Store Experience designs and leads our store guest experience, including store service models, floor leadership strategy, retail scheduling, and driving retail performance through initiatives and programs.a day in the life: what you’ll doThe In-Store Experience Program Lead delivers projects and programming to support seamless operations and ‘Wow, It’s You!’ guest experience in NAM retail stores.

• Create and manage implementation, delivery, communication and support plans for in-store experience programs and retail partners that impact stores
• Manage store experience and drive operations excellence through coaching store teams on productivity and experience
• Identify operational performance gaps and bottlenecks in store operations; create cross-functional solutions to manage and close
• Produce strategies and tactics to manage always-on and initiative project streams across in-store experience programming
• Produce templates, timelines, presentations, and visual tools for projects and internal team governance
• Produce and manage in-store experience functional content across all platforms and channels including communication plans for store facing initiatives
• Develop retail operations engagement and pipeline across North America across stores through managing pilots, training, coaching and mentorship

qualifications

• Bachelor’s degree or higher in business operations or equivalent experience
• Project Management certification or equivalent experience
• 5+ years experience in retail operations or internal/employee communications
• Proficient in MS Powerpoint, Sharepoint
• Excellent written and verbal communicator; experience facilitating meetings and training sessions for audiences of 500+
• Proven cross-functional collaborator with experience delivering behavior change to end users

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Compensation and Benefits Packagelululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,500 – $107,000 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.workplace arrangementThis role is classified as Hybrid under our SSC Workplace Policy: In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.#LI-Hybrid#LI-NS1Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

Expected salary

Location

Canada

Job date

Sat, 27 Jul 2024 06:38:35 GMT

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