Income Optimisation Analyst

Job title:

Income Optimisation Analyst

Company

Notting Hill Genesis

Job description

SummaryWhat you’ll doAs the Income Optimisation Analyst, you support the management and optimisation of service charges within our social housing portfolio. The successful candidate will work closely with the Income Optimisation Project Manager and a dedicated team to ensure accurate service charge calculations and identify opportunities for cost savings and efficiency improvements.You will be instrumental in promoting and embedding a customer-centric approach within the organisation’s financial practices. Your efforts in aligning financial strategies with customer needs will significantly contribute to improving service delivery and achieving the organisation’s objectives.How you’ll do it

• Assist in the calculation, allocation, and reconciliation of service charges, ensuring accuracy and compliance with relevant regulations.

• Perform reconciliations promptly to ensure financial accuracy and integrity, including Data Collection, Comparison, Investigation, Documentation, Reporting, Timeliness.

• Maintain and analyse large datasets related to service charges, identifying trends and areas for optimization.

• Prepare regular financial reports and dashboards to track service charge performance and highlight key insights.

• Support initiatives to reduce service charge costs while maintaining high service standards, including benchmarking and process improvements.

• Collaborate with operational colleagues and other stakeholders to address queries and provide clear explanations of service charges accounting treatments.

• Assist in the development and management of budgets related to service charges, providing input for forecasts and financial planning.

• Ensure all service charge activities comply with relevant legislation and regulatory requirements.

• Contribute to the continuous improvement of service charge management processes, leveraging technology and best practices.

• Develop and adapt reporting processes to meet evolving needs, offering insightful financial analysis.

The Ideal CandidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification:

• Bachelor’s degree in finance, Accounting, Business Administration, Data Analytics or a related field.

• Previous experience in financial analysis, accounting, or a related role, preferably within the social housing sector.

• Strong analytical and problem-solving skills, excellent attention to detail, and proficiency in financial analysis and reporting.

• Understanding of service charge regulations and best practices in social housing is preferred.

• Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders

• Capable of analysing complex data to provide data driven proposals

• Experience manipulating large and complex data sets across multiple systems

• Awareness of service charge activities and legislation preferable

• Strong IT skills – Proficiency in Excel and Power BI, knowledge of data analytics tools and D365 preferred

• Uphold ethical principles including integrity, objectivity, professional competence, confidentiality, and professional behaviour

What’s in it for you?Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance – free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts – we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans – season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit:Selection Process Step 1: If you are interested, please send your application now! Closing date is 09/03/25.Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Expected salary

Location

Kings Cross, Central London

Job date

Sun, 02 Mar 2025 06:39:20 GMT

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