Information Management Officer (CCCM Cluster) (P2) IOM Somalia in Nairobi, Kenya

Position Title: Information Management Officer (CCCM Cluster)

Duty Station: IOM Somalia in Nairobi*, Kenya

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, 9 months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 08 September 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Under the overall supervision of the Chief of Mission and direct supervision of the Cluster Coordinator (CCCM), the Information Management Officer (CCCM Cluster) will be responsible for coordination and implementation of information management activities in relation to IOM’s humanitarian response in the country.

The ability to collect, collate, analyse, disseminate, and act on data pertaining to the protection and welfare situation of camp residents is fundamental to effective intervention. To support operational and strategic decision-making, shared standards and common approaches are essential. These facilitate the delivery and monitoring of assistance and enable gap analysis to determine priorities.

The Information Management Officer (CCCM Cluster) supports the Camp Coordination and Camp Management (CCCM) Cluster by:

• Providing technical and process support for programmatic information management that informs cluster members and partners in their programming, including emergency and crisis preparedness, response, and recovery;
• Working in close coordination with cluster partners and their IM at subnational and national levels to assist in ensuring the overall protection and welfare of the displaced population living in IDP sites;
• Facilitating evidence-based actions, gap-filling, and sound coordination; and,
• Helping to enhance the accountability, predictability, and effectiveness of CCCM Cluster actions.

Core Functions / Responsibilities:

1. Support cross-Cluster information management and analysis at the strategic level; act as the CCCM Cluster focal point to facilitate linkages with all Cluster stakeholders.
2. Support and strengthen field assessment mechanisms through the development, adaptation and dissemination of information management tools that meet Cluster needs.
3. Develop templates, catalogues and style guides for general map production; provide sector-specific maps and graphics on a regular basis that aid forward planning as well as impact analysis.
4. Ensure application of appropriate information technology for maintenance of CCCM Cluster partner lists (e.g., through Google Groups) and archiving of information recognising limitations in connectivity.
5. Promote and facilitate the use of inter-operable technologies among CCCM Cluster partners.
6. Provide CCCM Cluster partners with information and guidance for the development and improvement of their organizational information management methods, processes and systems that align with CCCM cluster’s requirements.
7. Implement adequate monitoring mechanisms to review impact of the cluster and progress against implementation plans.
8. Follow up with Cluster partners for the provision of timely, consistent and compatible data and information on needs assessment and programme monitoring for operational analysis and decision-making.
9. Ensure adequate reporting and effective information sharing amongst all partners; disaggregating data by age, gender, and other traits; provide information outputs in the local language whenever feasible.
10. Develop simple, user-friendly CCCM Cluster reporting formats in consultation with the local authorities, CCCM Cluster Coordinators, CCCM Camp Management Organizations, camp service providers and other key stakeholders; these reporting formats should include provision for gender and age disaggregation of data and reporting on more vulnerable groups.
11. Develop training modules and deliver training to Cluster Partners on reporting mechanisms, including data collection, analysis and dissemination.
12. Participate in Inter-Cluster Information Management Working Group and other relevant working groups. Support liaison with external partners.
13. Support and enforce data confidentiality guidelines adopted by the CCCM Cluster to protect sensitive data.
14. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Information Management, Computer Science, Media or Social Sciences, Business Administration or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in emergency and recovery humanitarian operations and direct work with the humanitarian cluster systems, and CCCM technical guidelines, standards, and indicators;
• Experience in coordination of information flows and data management including collecting, storing, verifying, validating, processing, and analyzing data to generate information products;
• Experience in the development and management of database applications;
• Experience in advanced data visualization and information design skills; and,
• Prior work experience with IOM or the UN System is an advantage.

Skills

• In-depth knowledge of the latest technological developments in information technology and information system;
• Demonstrated understanding of different data collection methodologies;
• Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high quality reports;
• Ability to translate planning-specifications into technical briefs for data capture and analysis and vice versa;
• Ability to formulate IM-related technical requirements and Operating Procedures;
• Advanced data visualization and information design skills;
• Ability for leadership in the context of partnership building and consensual decision making; and,
• Ability to deliver technical training to different audiences.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of Somali or Arabic is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

With frequent travels to Somalia.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.