Insight Executive

Job title:

Insight Executive

Company

John Lewis Partnership

Job description

ABOUT THE ROLETo triangulate a range of internal and external data sources to provide insight (market, competitors and consumers) which senior stakeholders can use to drive better business decision making, to deliver the Partnership plan and a better customer and Partner experience..Working pattern – This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Office. There will be occasional travel to our other offices, shops and agency partner locations.The Research & Insight management team aims to spend 2 days a week in their primary office to connect, with additional office attendance on a more ad-hoc basis to attend key meetings.Contract type – This position is a 12 month fixed termWhat you leadLead a variety of insight projects to deliver clear, relevant and actionable insight to stakeholders, validating and triangulating multiple insight sourcesAgree with line manager and key stakeholders the right methodologies and timeframes and budgets for deliveryWhat you act as the evangelist forConstantly seek out more powerful, richer insight sources / opportunities and demonstrate an ability to be innovative and proactive using external sources and customer trendsSupporting the cross pollination of our insights across DI&A and the broader partnershipWhat are you responsible forAnswering project briefs by bringing together and triangulating relevant data sources to deliver via the agreed Research & Insight project processesEnsuring work is best in class and self Q&A’d adhering to agreed insight templates and reportingAgency and supplier partner management & engagementEnsure projects are delivered on time and within budgets by partner agenciesEnsure full post project wash ups are held with agency / supplier partners to ensure we are maximising valueProducts and toolkitsEnsure all insight outputs are uploaded and visible on the Partnership insight platform (‘Litehouse’) by the end of each monthEnsure monthly reporting on engagement and interaction with Litehouse insight materials and ongoing optimisation recommendations off the back of itEssential skills you’ll needA business-savvy thinker (preferably with retailer experience) with 5 or more years of experience in delivery a variety of insight projects as part of a Research, Insight or strategy functionAbility to work quickly and accurately to tight timeframes against clearly defined briefs and scopesHas knowledge of which sources to interrogate, understanding the limitations of different data sources and how they can be triangulated together to paint the full picture. Familiarity with a good selection of key sources: NielsenIQ; TGI; YouGov; Mintel; Global Data; Foresight Factory and any other retail, brand and customer satisfaction trackers and insight/foresight sources is required.Ability to pick up new systems and interfaces and extract maximum value from data and insight subscriptionsAbility to triangulate data sets to form a coherent story, illustrated with key facts in a succinct and punchy paper/deck to answer specific business questionsAn ability to conduct a range of analysis including longitudinal, correlation & cluster analysis is importantExperience in a customer insight roles, either client or agency-side, gathering and leveraging a range of insight and data sources to drive action & measurable impactGood technical insight generation & or market research / intel background focused in retail or FMCG businessesDemonstrable thought leadership through collation, interpretation and analysis of multiple sources of data and how this can be translated into thought papersGood storytelling, specifically communication and visualisation that brings insight to life for a senior business audience.Good commercial acumen and experience applying insight in a fast paced commercial environment.Desirable:Experience in more Purpose led and / or employee owned environmentsExperience of research methodologies and data integration / Single customer view mining.Closing Date: April 1, 2025Pay: £49,500.00 – £74,000.00 AnnualContract Type: TemporaryHours of Work: 35Job Level: Partnership Level 7Where You’ll Be Working: Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YAABOUT THE PARTNERSHIPWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it.Important points to note:It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Expected salary

£49500 – 74000 per year

Location

Bracknell, Berkshire

Job date

Wed, 26 Mar 2025 23:55:30 GMT

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