Cox Automotive
Job title:
Inspection Support Coordinator
Company
Cox Automotive
Job description
The RoleJoin Our Dynamic Team at Manheim Vehicle Services!Are you passionate about vehicles and customer service? Manheim Vehicle Services is looking for dedicated individuals to join our evolving team. We support customer de-fleet, multiple remarketing channels, and offer a complete range of vehicle preparation services, including wholesale and retail ready. Our agile and responsive support function is key to managing a variety of customer requirements.About the Role:As part of our large team of inspectors and QC inspectors, you’ll report to the Head of Inspections and play a crucial role in ensuring vehicles meet the highest standards. You’ll learn to use our in-house system, CAMS, and handle estimates, authorisations, and upgrades. Building strong relationships with customers and making their experience enjoyable and efficient is essential.Key Responsibilities:
- Understand and Apply Standards: Ensure accurate estimates for vehicle damage by understanding and applying contract standards.
- Timely Authorisations: Keep the workflow consistent by authorising tasks promptly.
- Customer Interaction: Discuss inspection standards and quality with internal and external customers.
- Team Collaboration: Develop professional and enjoyable relationships with team members.
- Solution-Oriented: Explain repair solutions to customers and support the development of new inspection technologies and processes.
- Adhere to HSE Policies: Always follow health, safety, and environmental policies.
What We’re Looking For:
- Detail-Oriented: Exceptional attention to detail and understanding of repair methods.
- Vehicle Knowledge: Comprehensive knowledge of vehicle components, both car and commercial.
- Interpersonal Skills: Strong interpersonal and influencing skills to engage confidently with team members at all levels.
- Adaptability: Ability to adapt to ever-changing technology and use your initiative.
- Team Player: Work effectively as part of a team to meet departmental demands.
- Time Management: Strong organisational skills to manage workload under pressure and meet tight deadlines.
- Tech-Savvy: Proficiency in Microsoft Excel is a plus.
Why Join Us?At Manheim Vehicle Services, you’ll be part of a supportive and innovative team dedicated to operational and customer service excellence. If you’re ready to take on a challenging and rewarding role, apply now and drive your career forward with us!Apply Today and Be Part of Our Success Story!STRICTLY NO AGENCIES PLEASEWe work with a carefully selected set of recruitment agencies and we’re not looking to add to our PSL.We do not accept unsolicited agency CV’s sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV’s.#INDORWho we areCox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.The BenefitsTestimonialsAneliese Platts
Senior Designer “The people that work here are what sets Cox Automotive apart. We genuinely work as a team, and I feel the same level of support everywhere in the business. Working here is like a family away from home, but most importantly we have fun whilst doing it!”Ann Fairbanks
Executive PA & Business Support “I wouldn’t be where I am today without Cox Automotive. The company has real culture of learning, pushing the boundaries and making YOU better. It’s all built on strong values that are more than just words, they’re acted on every single day.”Gemma Hepple
National Operations Manager “In my nine years here, Cox Automotive has allowed me to learn, grow and hone my skills. There’s a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a ‘man’s’ role.”
Expected salary
£28619 per year
Location
Bruntingthorpe, Leicestershire
Job date
Wed, 26 Mar 2025 08:50:14 GMT
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