International Strategic Client Director

Job title:

International Strategic Client Director

Company

Kantar

Job description

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.Job DetailsWe are looking for a candidate to join our Insight & Consulting team for international FMCG clients.EuroPanel, through its partnership with You Gov and Kantar Worldpanel, is the leader in consumer panel research solving client questions in more than 50 countries around the world.EP provides a truly global working experience; from the moment you join, you will find yourself immersed in a vibrant working environment, learning daily from a team built on a wide spectrum of experience and cultures. Our team is spread across Europe with Hubs in different locations.Just as our clients are at the centre of everything we do, our people are the foundation, and we have the same levels of passion and commitment to them and their careers with us.Key purpose of the role – full ownership of retention of a set of Non Global EU clients through Insights and key clients senior partner relationship engagement.Key expectations of the role:Client Relationship

• Drive senior relationships across a defined group of key clients, regionally and globally enhancing the reputation of Europanel as a regional or global partner in its own right and separately to countries local network.
• Become a strategic partner to their regional and global collaborators retaining all clients over time
• Responsible for the wider, long term relationship with key decision makers
• Adapts to changing environment at client and internally, sets new ways of working.

Data Analysis & Strategic Insight

• Build Insights agenda aligned to client priorities and internally Thought Leadership calendar.
• Elevate insights and expertise delivered locally to regional and global partners, building meta executive summaries relevant to regional decision makers.
• Role model best-in-class insight delivery by leading on key strategic pieces of client work, or large audience state of the nation sessions, elevating the client impact as a result.
• Apply Macro trends and Thought Leadership to central client questions.
• Supply Thought Leadership creation on behalf of Europanel and your clients
• Become an integral Insight & Consulting team member of Europanel, driving the transformation of Europanel.

Business

• Lead pitching of the contract based on client spec, defending and building Europanel services and its partners.
• Establish processes and roles and responsibilities with our partners and support team for success.
• Build commercial plans aligned to client priorities and internally.

Account Management

• Set an insight driven growth vision for the accounts, aligned to client priorities, step changing our existing partnership with the client.
• Define Shared goals for the clients aligned with collaborators, engage and manage the internal network.
• Lead and plan the account to instore regional and global servicing reputation of Europanel
• Alert senior director to strategic issues

Team and People

• Role model collaboration with countries to build strong client communities.
• Establish strong cross country client teams to support the clients regional and global insights. Collect work delivered to build regional and global meta insights.
• Put initiatives in place to cultivate a supportive, collaborative and high performing environment within your team based on a culture of continuous improvement and dedication to challenges
• Active ownership of Leadership Development Plan (PDP) with line manager.
• Be an active member of the Europanel senior Client service team, supporting the overall strategic change of Europanel

The ideal candidate will be able to demonstrate the below skills and behaviours:

• Profound knowledge in quantitative research, ideally understanding of Consumer Panel data
• A desire to develop consulting skills through delivering powerful insight in innovative ways
• Experience delivering insight based consultative projects with the ability to provide valuable client insights, and present complex data clearly and incisively
• A confident, compelling and engaging communication style that conveys the expertise expected of a consultant
• The ability to build strong relationships and influence both externally and internally senior level contacts and to be seen as an expert by those contacts
• A collaborative approach with clients and colleagues of various personalities and cultures
• Dedicated, taking ownership of tasks, working independently, creatively and resourcefully
• Able to handle multiple requests and make decisions about who and what to prioritise.
• A great teammate with experience working with multiple collaborators and partners
• Willing to step out of your comfort zone
• Comfortable building virtual networks/relationships and working in virtual teams

Kantar benefits

• Option of flexible hybrid working
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Eyecare Vouchers
• Life Assurance & Income Protection
• Cycle to Work Scheme

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.We want to build a more varied community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.Privacy and Legal StatementPRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#LI-NP1 #LI-HybridCountryFranceWhy join Kantar?We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Expected salary

Location

Chambourcy, Yvelines

Job date

Thu, 12 Dec 2024 07:10:27 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (hiring-jobs.com) you saw this job posting.