Internship- Customer Success Services Delivery Intern (12 months, start date 23rd June 2025)

Job Description

What You’ll Do

Join a fun and flexible workplace where you’ll enhance your skills and build a solid professional foundation. As a Customer Success Services (CSS) Delivery Intern you will:

• Involvement in the generation of CSS revenue forecast, resource utilisation, customer satisfaction and customer project reports and dashboards for review with our UK and Ireland (UKI) CSS management team.

• Coordinating with account managers to ensure that they understand and fufill compliance expectations.

• Join high profile customer mettings and support/collaborate on the delivery of the service to customers.

• Engage with senior managers and get an insight of regional management initiates.

• Plan and organise internal workshops and initiatives with our UKI CSS management team and their direct reports who include Technical Account Managers, Project Managers and Advanced Support Engineers.

• Be an active member of the CSS team with the ability to draft documents and take part in a wide variety of activities across both our on-premise and managed cloud portfolios of services.

• Communicating with the wider CSS Sales and TAM teams in order to independently manage and run various projects.

• Contribute new and different ideas around the day to day management of our business.

• Support and assist with the recruitment of new hires and contractors. Liase with outside agencies as required.

• Participate in a wide range of opportunities including; volunteering, training programs, wellbeing initiatives and much more.

Career Level – N/A

Responsibilities

What You’ll Bring

Let’s see what you can achieve when you dare to be yourself. What we are looking for:

• Undergraduate students completing a university placement program

• Energetic, articulate and motivated students on course for a 2:1 degree or higher with the right attitude and aptitude to succeed in a fast-paced business

• High level of energy, drive, enthusiasm, commitment, self-belief and achievement-orientation

• A real team player

• Good time management skills

• Good interpersonal skills

• Strong analytical skills, able to analyse data/situations and draw logical evidence-based conclusions

• Strong attention to detail

• The ability to self-manage, with strong organisational and planning skills

• Self-motivated to continuously expand personal and professional knowledge

• Not afraid to fail, not afraid to learn

• Strong proficiency in MS Office products (Excel, PowerPoint and Word)

A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.

Apply Now Create the future with us. Apply now.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer