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The IT Manager will be responsible for overseeing the companys IT operations, managing the IT team, and ensuring the security and efficiency of our IT systems. This role requires a strategic thinker with strong technical skills and the ability to manage multiple projects simultaneously.
Key Responsibilities:
Leadership and Management:
o Lead and manage the IT team, including hiring, training, and performance evaluations.
o Develop and implement IT policies and procedures.
o Collaborate with other departments to understand their IT needs and provide solutions.
Technical Oversight:
o Oversee the installation, configuration, and maintenance of hardware and software.
o Ensure the security of the companys IT infrastructure, including data protection and disaster recovery plans.
o Manage network infrastructure, including servers, routers, and switches.
Project Management:
o Coordinate with vendors and service providers for IT-related purchases and services.
o Plan and execute IT projects, ensuring they are completed on time and within budget.
o Evaluate and recommend new technologies to improve efficiency and productivity.
Support and Troubleshooting:
o Manage IT helpdesk system
o Manage IT procurement and strategic vendors
o Provide technical support to staff and resolve IT-related issues promptly.
o Monitor system performance and troubleshoot issues as they arise.
o Maintain an inventory of IT assets and ensure they are properly documented.
Qualifications:
Bachelors degree in information technology, Computer Science, or related field.
Minimum of 5 years of experience in IT management or a similar role.
Microsoft Certified professional, or Microsoft Certified Systems Engineer
ITL framework and Cybersecurity experience preferred.
Strong knowledge of cloud infrastructure with Microsoft 365, cloud-based systems, and related best practices.
Excellent leadership and team management skills.
Strong problem-solving and decision-making abilities.
Excellent communication and interpersonal skills.
Preferred Qualifications:
Experience with Acumatica, Microsoft 365, Microsoft SharePoint, MS Teams, One drive, MS office, NIST Cybersecurity framework,
Certifications such as PMP, ITIL, or CISSP.
Benefits:
Competitive salary and benefits package.
Opportunities for professional development and growth.
A collaborative and supportive work environment.
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