IT Quality Analyst/Tester – ITS3 in St. Paul, Minnesota

Working Title: IT Quality Analyst/Tester

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

• Job ID : 80897

• Location : St. Paul

• Telework Eligible : Yes – #LI-Hyrbrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/12/2024

• Closing Date : 10/21/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Corrections

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday – Friday

• Travel Required : No

• Salary Range: $32.89 – $54.06 / hourly; $68,674 – $112,877 / annually

• Job Class Option : Info Tech Quality Assurance

• Classified Status : Classified

• Bargaining Unit/Union : 214 – MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you’ll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Corrections (DOC). The MNIT DOC team runs many unique applications that manage the information and security of the department, supporting 4,500 employees across 10 prisons and 50 field offices located throughout the state.

As an IT Quality Analyst/Tester, you will provide information systems software testing, quality assurance and quality control of application software and systems. This includes the quality of the coding itself and not just the outcome of the application execution. This position promotes appropriate testing methodologies, striving to identify and manage defects in the software systems.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of three (3) years of IT quality assurance experience.

Experience must include:

• Proven experience and understanding of Software Development Life Cycle (SDLC) stages, with hands-on experience in various testing methodologies, including Agile, Scrum, and Waterfall.

• Demonstrated experience in manual testing of Custom Web Applications and Commercial Off-The-Shelf (COTS) products, as well as familiarity with automated testing processes and executing automated test scripts.

• Experienced in diverse test types, including but not limited to unit, functionality, integration, system, regression, performance, ETL, accessibility, and user acceptance testing.

• Proven experience and understanding of database concepts and data validation techniques, with the capability to write complex SQL queries for verifying data integrity and conducting backend testing.

• Proven ability to articulate testing results, issues, bugs, and requirements effectively using defect tracking systems such as DEVOPS.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• 5 years’ experience manually testing front end and back end for software, web applications and database driven solutions.

• Demonstrated experience testing cloud-based applications and environments, with a proven track record of successful testing of implementations and enhancements.

• Ability to create comprehensive and business-relevant Software Verification Test Plans, Test Cases, and other relevant project deliverables.

• Able to define problems as they arise, analyze complex issues, and work collaboratively with cross functional teams to provide actionable recommendations and solutions.

• Experience performing risk analysis at the project management or release level to identify potential risks and mitigate them.

• Demonstrates experience leading and mentoring new testers on projects and assigned work efforts to enhance team performance.

• Active participation in formal reviews of business requirements and application design to ensure alignment with testing objectives.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• CJIS Background Check

• DOC Background Check

• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.