IT Support Person in STATEN ISLAND, New York

IT Support Person

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CategoryInformation Technology

Description

IMEDIATE HIRE NEEDED – salary $45K to 55K per year/$22 to $26 per hour- PART TIMW/FULL TIME AVAILABLE

ABCO Maintenance is a full-service commercial facility maintenance/construction company that has been serving the Tri-State area for 35+ years. We are actively recruiting an onsite IT Support Professional to join the team at our Staten Island location.

Why work with ABCO:

• Medical, Dental, Vision Benefits (full time only)

• 401K available (full time only)

• Vacation and sick time available (full time only)

• Weekly Pay

• Flexible Schedule (part time available)

Responsibilities:

• Under indirect supervision, installs, maintains, tests, and repairs; end user systems, conferencing AV equipment and VOIP phones.

• Provides support to on-site and remote employees – including maintenance technicians

• Find fixes, workarounds, and final solutions by troubleshooting issues while providing exceptional technical service.

• Must be technically capable and an initiator.

• Other responsibilities include but are not limited too

• Install and configure hardware and software

• Respond in timely manner to requests or incidents

• Repair or replace equipment as needed

• Provide onsite support to end users

• Setup up and mail workstations for new hires, and consultants

• Assist in new hire IT training for basic IT requirements of end users

• High Attention to Detail

• Heavy end user support of MS Office applications (Word, Excel, Outlook)

• Heavy end user support of Google apps (Drive, Docs)

• Troubleshoot VOIP phones (Dialpad)

• Be able to create Forms, (Jotforms, Doforms)

• Maintain Office 365 Admin portal, and Google Admin Portal

• Assist techs remotely with cell phone issue

Responsibilities are not limited to those listed here.

This position is onsite in Staten Island, NY

Position Requirements

• Must report daily to Staten Island, NY

• Ability to quickly learn new technology and software

• Familiarity with backups and data integrity for a Windows environment

• Familiarity with basic server maintenance for a Windows environment

• Good organizational skills

• Ability to perform in a high-pressure environment with multiple high-level priorities

• Strong customer service mentality

• Experience with MS Office applications

• Experience with Google apps (Google Drive, etc.)

• At least 2-3 years of experience in a help desk role

• Good employment track record

Full-Time/Part-TimeFull-Time and/or Part-Time

PositionIT SUPPORT PROFESSIONAL

Number of Openings1

Open Date8/16/2024

LocationStaten Island 3

About the Organization

This position is currently accepting applications.