Laboratory Assistant II, Full Time Day, Alpharetta Medical Office

Kaiser Permanente

Job title:

Laboratory Assistant II, Full Time Day, Alpharetta Medical Office

Company

Kaiser Permanente

Job description

Working in our advanced facilities, you’ll help deliver quick and accurate diagnoses while ensuring an exceptional patient experience.Laboratory Assistant II, Full Time Day, Alpharetta Medical OfficePrimary Location Alpharetta, Georgia Worker Location Onsite Facility Alpharetta Medical Offices Job Number 1324814 Date posted 12/10/2024Save Job View Disability AccommodationsNavigating the Hiring ProcessWe’re here to support you!Having trouble with your account or have questions on the hiring process?Please visit the page on our website for assistance.Need help with your computer and browser settings?Please visit the page for assistance or reach out to the web manager at .Do you need a reasonable accommodation due to a disability?A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:

  • Online Submissions
  • Pre-Hire Assessments
  • Interview Process

Please submit your and an HR Representative will contact you.Description:Job Summary:A Laboratory Assistant II is responsible for the proper collection and processing of laboratory specimens under the direction of the Laboratory Manager, Assistant Manager, Laboratory Supervisor, Assistant Supervisor, Medical Technologist II, Medical Technologist/Technician and/or Lead Lab Assistant. He/she is expected to be proficient in the use of the laboratory information system and KPHC/EPIC to manage test pending lists/test reports (i.e., filing, distributing, faxing) and to maintain supplies associated with laboratory functions. Must demonstrate excellent customer service skills, teamwork, professionalism, good judgment, critical thinking, and organizational skills. Works independently as the only laboratory staff onsite at assigned facility.Essential Responsibilities:

  • Serves as the onsite laboratory liaison for the facility: working lab independently. Record temperatures, troubleshooting when out of range, recording action. Equipment maintenance. Assists with training new lab employees and nursing staff.
  • Collect laboratory specimens: Perform venipuncture proficiently on all age groups. Escort members for urine specimen collection to the rest room and explain collection procedure. Follow department policies/procedures for specimen collection, including Standard Precautions. Maintain a professional demeanor/appearance per regional policy while collecting specimens. Research and collect appropriate specimen for the test requested. Address members properly, collecting specimens efficiently with compassion. Clearly explain, ensure understanding of collection/storage instructions for patient take home tests. Promptly respond to requests for venipunctures to be performed in areas outside of the lab. Be familiar with emergency codes and be able to execute appropriate emergency procedures. Protect PHI per HIPAA, including shred or properly dispose of all unused labels. Keep work area/ phlebotomy room clean/stocked with in date supplies, complete checklist.
  • Deliver great customer service: Show care and respect for members at all times, resolving issues or finding someone who can. Establish and maintain effective relationships with internal and external customers. Prioritize work to meet member/customer needs, e.g., update members of any delay or extended wait time, and verify check-in/walk-in for lab. Consistently displays good communication skills.
  • Greet members promptly using good customer service skills (make eye contact, smile). Exhibit competency in Cerner, the laboratory information system. Exhibit competency in HealthConnect/EPIC. Maintain a professional demeanor/appearance per regional policy at all times. Use good telephone etiquette (give name, location). No eating, drinking, chewing gum, or applying makeup, no cell phone usage in patient care and testing area. Process all orders/accurately. Monitor the waiting area for members waiting, using the Caution List. Protect PHI per HIPAA. Keep lab area neat, clean, and stocked with in date supplies & patient instructions.
  • Process specimens: Process STATS, coagulation, and other time sensitive specimens immediately. Notify technologist when stats are brought into technical area. Follow through with add-on requests. Follow department policies/procedures for processing specimens. Monitor pending functions/list daily to ensure all collected specimens have been processed. Keep accession area clean/stocked with in date necessary/appropriate supplies, complete checklist. Other duties as assigned.
  • Be informed/provide information: Complete all mandatory training, policy/procedure review and competency requirements. Assist with preparation of facility lab, participate in internal DHR inspections, being prepared to answer inspectors questions. Attend department and facility meetings as well as applicable in-service education programs. Responsible for reading and complying with information communicated in Laboratory Newsletters, and Cerner pop-ups. Document quality issues and communicate to supervisor.

Basic Qualifications:Experience

  • Minimum two (2) years of experience as a Laboratory Assistant.

Education

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • Basic Life Support required at hire

Additional Requirements:

  • Must demonstrate good customer service skills.
  • Must be able to work independently.
  • Must have a history of punctuality.
  • Must have a history of good attendance.

Preferred Qualifications:

  • Minimum one (1) year of customer service experience.
  • Completion of a phlebotomy training program.

Primary Location: Georgia,Alpharetta,Alpharetta Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: GTC|UFCW|Local 1996 Job Level: Individual Contributor Department: Alpharetta Medical Offices – Pathology-General – 2808 Pay Range: $21.27 – $26.94 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 25 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente’s Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.Load MoreShare This Job
View Disability AccommodationsNavigating the Hiring ProcessWe’re here to support you!Having trouble with your account or have questions on the hiring process?Please visit the page on our website for assistance.Need help with your computer and browser settings?Please visit the page for assistance or reach out to the web manager at .Do you need a reasonable accommodation due to a disability?Reasonable accommodations may be available to facilitate access to, or provide modifications to the following:

  • Online Submissions
  • Pre-Hire Assessments
  • Interview Process

If you have a disability-related need for accommodation, please submit your

Expected salary

$21.27 – 26.94 per hour

Location

Alpharetta, GA

Job date

Wed, 11 Dec 2024 23:16:00 GMT

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