Lead HR Ops

Job title:

Lead HR Ops

Company

swan.io

Job description

AboutSwan is the leading European fintech specialized in embedded banking. A laureate of the French government’s selective year list of tech champions, “French Tech Next 120,” we are quickly expanding across Europe.Over 100 European companies have already seamlessly integrated banking services such as accounts, cards, and payments into their products through our Banking-as-a-Service platform. This approach, known as “embedded finance”, empowers businesses to elevate their offerings and create new revenue streams — often times tripling their revenue!Our founders’ vision from the beginning was Simplicity: that anyone with a fintech idea at 2 am can visit our website, start building, and buy themselves a coffee with a self-issued card the very next day. That vision has taken us far.Following a 38M€ Series B round last September, we have been doubling our headcount and already have over 230 Swanees across offices in Paris, Bordeaux, Berlin, Barcelona, Amsterdam, and Milan! If you’re excited about joining a European fintech adventure, Swan is the way!To learn more about us: ; .Job description✨ Your missionTeam Leadership

• Lead our HR Operations team (3 people), taking full responsibility for team performance, engagement, and development
• Manage HR-Ops strategic projects (due diligence, internal control, tool synergies, optimization of payroll service providers, benefits programs, etc.)
• Act as Swan’s representative to legal entities and administration

Tools, Process and Documentation

• Partner with HRBPs and TA teams to ensure seamless execution of HR processes, from onboarding to performance management, aligned with overall HR strategy
• Lead the implementation of personnel management tools (including HRIS), ensuring smooth configuration and integration to boost efficiency and automation
• Scale HR processes effectively to support company growth and smooth employee onboarding
• Create and maintain comprehensive documentation of processes, guidelines, and employee handbooks across all countries during our scale-up phase
• Streamline operations by automating routine tasks and implementing AI solutions

HR Data & Compliance

• Take ownership of HR data quality
• Develop and maintain social dashboards to track staff activity and key HR metrics
• Deliver accurate reporting for internal and external stakeholders to support strategic decision-making
• Ensure compliance with all legal, declarative, and contractual obligations across countries
• Provide expert guidance on complex legal, administrative, and HR matters
• Maintain GDPR-compliant data privacy and security standards for all HR information
• Oversee compliance with local labor codes, collective agreements, and company policies
• Develop and review internal policies in collaboration with the Chief People Officer, employee representatives, and the people team

Payroll and C&B in France & International

• Oversee international employee benefits programs, including compensation structures and wellness initiatives
• Ensure compliant and timely payroll management across all countries
• Oversee relationships with payroll providers and EORs
• Lead the administrative and payroll setup for new international entities
• Serve as the primary contact for Finance on payroll matters, including annual simulations, monthly updates, modeling, and tax and benefits optimization

Preferred experience✨ You’re a great match if:

• You have +8 years of experience in a HR Ops role in a fast pace environment.
• You have proven experience in leading and managing a team.
• You have experience in payroll systems at an international level and managing employee benefits administration.
• You have knowledge of legal and regulatory frameworks.
• You have proven skills in commanding HRIS Systems, ideally Lucca.
• You have the ability to handle multiple priorities and you are organised.
• You have strong problem-solving skills, with a data-driven mindset.
• You speak fluently in both French & English.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.About Swan

• Meal Vouchers: We provide a Swile card to cover your meals on work days. 🥗
• Holidays : 25 days + RTT 🏝️
• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes. 🚇
• Health insurance (mutuelle):

. This is Swan’s health and welfare insurance. 🚑 * Sports: Thanks to our partnership with
and , you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. The offers are valid in several European cities, as well as online. 🏋 * Hybrid remote policy: We offer the possibility of working from home for 2 days per week. 🏡

• Offsite: Once a year we gather to reconnect, deep-dive into big topics, and relax. 🤝
• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something’s convoluted or confusing, we work extra hard to break it down. – Making complex things simple is what we do.Long Term: We always play the long game, whether it’s to support our partners in their growth journey, or make tangible commitments to climate action.Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners’ expectations— whatever it takes.Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.You can find out more about our .Recruitment process

• Pre screen Interview : Video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions. (30 min)
• Hiring Manager Interview: In-depth discussion with our Chief People Officer,

. * Case Study & Restitution: Practical case to evaluate Hard skills, to prepare & panel presentation with other members Anne and
, our lead HRBP. * Peer Interview: Discussion with
, HRBP. * Final Interview: In depth discussion with our Deputy CEO,
. (60 min)

Expected salary

Location

Paris

Job date

Fri, 24 Jan 2025 03:29:04 GMT

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