Lead IT Systems Analyst

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead IT Systems Analyst provides expert technical direction in client system trouble shooting by designing, developing, modifying, debugging, and evaluating programs for functional areas. The position analyzes requested changes and translates business requirements into system design. This includes changes to existing programs or formulating logic for new system development, and performing coding and test/debug programs. The Lead IT Systems Analyst develops conversion and system implementation plans, prepares and obtains approval of system design concepts and programming documentation. Recommends changes in development, maintenance and system standards. Demonstrates system functionally to users, trainers, and process representatives.

The Main Responsibilities

• Gather and understand business and user requirements in support of software purchases and software maintenance renewals

• Analyze vendors’ software terms and conditions to determine alignment with business and user requirements. Recommend terms and conditions that provide the greatest flexibility now and in the future; ensure that language regarding license counts is clear and measurable

• Lead negotiation strategy discussions, when key licensing terms are involved. Participate in high-performance negotiation teams with Legal, Sourcing, and client representatives

• Establish internal processes to regularly measure and document software license asset usage

• Lead complex data analysis and verification projects ensure license compliance, help clients get the best pricing, and establish appropriate levels quantities for renewals

• Manage large and complex license alignment efforts to conclusion, ensuring that the process aligns with contract rights and best practices

• Lead and participate in a matrixed team of global employees to meet business objectives and service levels

• Communicate with internal clients (ranging from technical functional experts to Executives) and vendor representatives

• Develop and improve best practices for achieving Software Asset Management objectives; automate tasks to improve efficiency where appropriate; influence others to adopt best practices

• Apply industry’s leading-edge concepts to our internal approaches

• Lead group projects and decisions, ensuring that the right problem is solved efficiently

• Participate in peer reviews of data analyses, process documentation

• Prepare executive summaries and actionable recommendations from detailed and complex analyses

What We Look For in a Candidate

• 8+ years professional experience with Bachelor’s Degree

• 6+ years professional experience with Master’s Degree

• Skilled at data analysis

• Excellent communication skills

• Abilitiy to work with cross-functional team and external vendors

• Negotiation skills; demonstrated experience with multi-million dollar software transactions

• Requires minimal supervision to manage multiple priorities, applies independent judgment to accomplish objectives

• Experience with software licensing for desktop and other software from major industry vendors (e.g., Microsoft, Adobe)

• Experience with asset management and purchasing tools

• Demonstrated strong and positive interpersonal talents; able to interact with and influence people from all disciplines; able to balance persuasiveness and assertiveness to build relations while meeting objectives.

• Self-awareness of skills and awareness of organizational impacts

• Proven ability to represent and address IT-focused considerations and interests, while conducting software asset management activities and negotiations

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$94,420 – $125,890 in these states: AR ID KY LA ME MS NE SC SD

$99,390 – $132,510 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$104,360 – $139,140 in these states: CO HI MI MN NC NH NV OR RI

$109,330 – $145,770 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335666

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

94420

Salary Max :

145770

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

11/12/2024