Legal Secretary (Clinical Risk) – Bristol

Job title:

Legal Secretary (Clinical Risk) – Bristol

Company

DAC Beachcroft

Job description

DACBeachcroft has an exciting opportunity for an experienced and knowledgeable Legal Secretary to join our Clinical Risk team on a full-time, permanent, hybrid basis in our centrally located Bristol office.Working as part of a team, you will be required to provide an excellent standard of secretarial support to the Clinical Risk team. You will also be required to provide support across the other practice groups as and when required. Working individually and as a team to act as a point of contact for lawyers and to ensure the effective completion of their work, as well as undertaking a variety of secretarial tasks (as listed below). Provide a high quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service.We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role as set out in this advert. If this applies to you contact in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the team will be in touch.We are happy to talk flexible working and have in place a Flex-forward working scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.Role ResponsibilityClient Relationship Management

• Responsible for keeping up to date with client specific protocols and processes, implementing, providing guidance and training to others where necessary and ongoing monitoring

Administrative

• Handle outgoing correspondence including electronic communications and encryption of documents using secure data transmission methods in line with client requirements
• Manage/General knowledge of external Client’s case management system including adding outgoing correspondence and associated documentation on behalf of fee earners
• Collate enclosures for outgoing correspondence, instructions to Counsel, experts etc using electronic bundling and encryption software
• General knowledge of case management system including running ad hoc documents
• Liaise with external parties regarding enclosures/encryption/discs/assisting with use of secure systems and supply passwords
• Email management – filing, saving, locating, deleting, responding where applicable and referring incoming mail to others as necessary and managing Inbox on behalf of colleagues as and when required
• Print, file, photocopy, scan, fax and archive documents as and when required
• Ensure that client contact information is kept up to date
• Update document bundles for fee earners
• Keep case files organised and logical
• Assist with incoming billing and accounts queries
• Answer and make telephone calls
• Book client meetings
• Assist with the planning and booking of travel arrangements
• Assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
• Maintain a level of individual knowledge required for the role
• Occasional preparation of correspondence and documents from digital dictation
• Help maintain a clean office and clear desk
• Handle confidential information in line with the firms data security protocols

Communication

• Key point of contact for lawyers to maintain relationships and ensure a high level of support is always provided by the team.
• Monitor post and/or emails and dealing with as appropriate ensuring all client related correspondence is passed on to an appropriate lawyer and actioned as necessary; proactively responding to and drafting responses on behalf of others, prioritising emails, collating necessary paperwork and e-filing
• Liaising with and providing support to their immediate colleagues in the department, and where practical, other legal and support departments as requested by STL. Assisting others where there is spare capacity or it is evident that a colleague needs assistance with their workload
• Answering phone calls for other members of the team when they are away from their desk
• Liaison with and taking direction from your STL
• Liaise with the STL over any planned absences, arranging cover as necessary and communicating this to the relevant lawyers

Financial

• Processing expenses

Customer Service

• Arranging and attending team meetings
• Liaising with lawyers, STLs and Secretarial Managers (SM) to take instruction and liaise on work requirements
• Consistently and appropriately update service users on progress where appropriate

The Ideal Candidate

• Experience of working in a legal or professional services environment is essential
• An aptitude for managing multiple priorities, producing documents and client communications of the highest standard
• Advanced knowledge of Microsoft Office
• Advanced knowledge of document management/case management systems
• An effective communicator with an excellent customer and client service approach; striving to provide exceptional service at all times
• Customer/client service focused
• Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach
• Effective at investigating issues and seeing a problem through to conclusion
• Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
• Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges
• Positive can-do attitude with the ability to adapt to change
• Confidential and discreet but able to redirect information when appropriate to ensure areas of concern are resolved effectively
• Well organised and methodical with excellent attention to detail, ensuring accuracy in all client communications and deliverables

About the CompanyWe’re a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We’re market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we’re market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina, Chile, Colombia, Mexico, Peru and Miami, plus a broad network of affiliations across the globe.Working with usOur vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. Combine this with our supportive culture and hybrid working model, and you have: a Life that Works.Our flexible approach means that we help our colleagues to be their best at work, while recognising that they have all sorts of different interests and commitments outside work.We pride ourselves on our supportive, approachable culture. We are trusted, appreciated as individuals and embraced as part of a team. At DACB, we don’t just accept your differences, we celebrate and advocate for them. From bespoke solutions for our clients, to treating you as an individual. Our strength comes from your diverse ideas and bringing the ‘whole you’ to work. So if you’re good at what you do, come as you are!Note for Recruitment Agencies – the DAC Beachcroft LLP resourcing team is responsible for managing all current vacancies through direct hiring and referrals. Whilst we do work with recruitment agencies, we will formally release those vacancies to instructed agencies deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the resourcing team will not be accepted and no introduction fee will be applicable. Our resourcing team can be contacted at .

Expected salary

Location

Bristol Area

Job date

Sun, 18 Aug 2024 00:15:18 GMT

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