University of Toronto
Job title:
Manager, Financial Aid
Company
University of Toronto
Job description
Date Posted: 01/13/2025
Req ID: 41297
Faculty/Division: University of Toronto Scarborough
Department: UTSC:Ofc of the Registrar
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00001730Description:About us:The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.The Office of the Registrar is responsible for student recruitment and admissions, direct and online service to current students, including registration, financial aid, scholarships, academic assessments, graduation and petitions. It also provides course scheduling, administration of tests and exams, enrolment data analysis and business intelligence.It is the vision of the Office of the Registrar to connect every student to success by providing excellent service and support to students, faculty, staff and the broader community. Members of the Office of the Registrar team value accountability, inclusivity, community and leadership and take pride in work that is student-focused and meaningful.This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( ). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.Your opportunity:Working under the Associate Registrar and Director of Student Services you will be responsible for overseeing financial aid and service delivery programs, supervising a team of Financial Aid Advisors and a Financial Aid Assistant, interpreting and applying academic and government financial aid rules to ensure students meet requirements and advising students on financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background.Your responsibilities will include:
- Overseeing financial aid and service delivery programs
- Implementing plans and process improvements for administrative workflow
- Interpreting and applying academic and government financial aid rules to ensure students meet requirements
- Advising students on financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background
- Developing and facilitating educational workshops and seminars
- Fostering cooperative working relationships with a wide variety of internal and external contacts
- Directing the activities of a group of staff-appointed employees all performing a similar function
Essential Qualifications:
- Bachelor’s Degree or acceptable combination of equivalent experience.
- Minimum five (5) years of related work experience advising students on financial aid matters and applying academic and government financial aid rules in a post-secondary environment.
- Experience reviewing and processing student financial aid applications and advising on OSAP and other financial aid programs, bursaries and grants.
- Experience developing and facilitating educational workshops and seminars.
- Demonstrated knowledge of financial aid policies and processes.
- Demonstrated ability to work with students frequently under stress to promptly and accurately meet their needs.
- Strong computer skills with experience in Excel, Word and PowerPoint, and a student database system such as ROSI/ACORN.
- Demonstrated experience supervising staff, preferably in a unionized environment.
- Knowledge of academic, University and government financial aid programs, policies and procedures.
- Excellent written and verbal communication, analytical, and organizational skills.
- Attention to detail and accuracy.
- Ability to work independently as well as in a team centered environment.
- Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.
Assets (Nonessential):
- Post Graduate education is an asset.
To be successful in this role you will be:
- Accountable
- Adaptable
- Communicator
- Organized
- Patient
- Possess a positive attitude
Notes:
- A copy of the full job description is available upon request from the
. * This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s
.Closing Date: 01/21/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 — $95,627. with an annual step progression to a maximum of $122,290. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Lived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Expected salary
$95627 per year
Location
Toronto, ON
Job date
Tue, 14 Jan 2025 23:45:47 GMT
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