Manager, Global Supplier Performance, OTS – Global Materials Management

Job title:

Manager, Global Supplier Performance, OTS – Global Materials Management

Company

Amazon

Job description

DESCRIPTIONAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.The Operations Technology Solutions (OTS) supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world.OTS Supply Chain is establishing a new Supplier Performance Management (SPM) team to ensure our suppliers are raising the bar on performance in terms of product quality, supply risk, delivery performance, and required data. The leader of this team will work closely with Category Management, Global Procurement, and other internal Supply Chain teams to establish standards by which to measure supplier performance, and will develop processes, metrics, and mechanisms to measure, track, and communicate these standards. SPM will manage day to day performance of suppliers globally and will have responsibility for enforcing compliance with expectations and with raising the level of execution from suppliers. This will include handling operational supply risk escalations, ensuring suppliers are meeting customer timelines for product deliveries. SPM will also own supplier data, including lead times, promise dates, and ASNs for collecting delivery information, all of which support processes within the ERP system. Data collection mechanisms, data validation, and reporting will fall under this team. As this will be a new team, it’s critical that the chosen leader have the ability not only to manage a team effectively, but also to provide leadership as they grow and develop team members.Key job responsibilities
– Establish and develop the new Supplier Performance Management team.
– Create strategies to effectively execute the responsibilities of the team, including management of product quality, supply risk, delivery performance, supplier data management, and supplier compliance.
– Develop tools and mechanism to collect, measure, and report out on supplier metrics.
– Further develop the current supplier scorecard mechanism to provide objective feedback to critical suppliers on strengths and improvement opportunities.
– Engage with other leaders to improve Supply Chain processes related to supplier performance issues.
– Engage with Suppliers in a hands-on approach to support every day, operational requirements related to delivery performance, quality issues, and compliance gaps.
– Manage day to day escalations and prioritization of at-risk product orders.
– Keep abreast of changing business requirements and market conditions that could impact supplier performance.
– Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities, and present business case and recommendations to internal business partners.
– Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value.A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:
– Medical, Dental, and Vision Coverage
– Maternity and Parental Leave Options
– Paid Time Off (PTO)
– 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS– Bachelor’s Degree in Business, Supply Chain, I.T. or a related field preferred
– 10+ years of experience in supply chain, strategic sourcing, procurement, or supplier management
– 5+ years leading and developing high performing teams
– Ability to exercise judgment in evaluation of suppliers, supplier performance, and ensure that project goals, schedules and performance requirements are achieved
– Customer obsession, bias for action and urgency
– Must have a positive, collaborative attitude
– Excellent verbal skills and above average written communication skills
– Strong PC skills including Windows and Excel
– This role may include up to 10% travelPREFERRED QUALIFICATIONS– Advanced Degree
– 15+ years of experience with focus on supply chain, strategic sourcing, procurement, or supplier management
– 8+ years leading and developing high performing teams
– Experience and knowledge of master data management, dashboarding, and automating data collection and reporting
– Strategic, long term critical thinking and planning
– Financial analysis and value / TCO analysis
– An understanding of global supply risk and its implicationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Expected salary

Location

Nashville, TN

Job date

Sun, 15 Dec 2024 04:01:24 GMT

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