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This job was posted by https://illinoisjoblink.illinois.gov : For more
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https://illinoisjoblink.illinois.gov/jobs/12251088 Invenergy drives
innovation in energy. Powered by decades of entrepreneurial experience
and unparalleled execution, we solve the energy challenges facing our
customers and communities. We provide power generation and storage
solutions at scale around the world to create a cleaner energy future.
We develop. We build. We own. We operate. We are Invenergy.
Job Description
About the Position
The Manager, Service Delivery is will serve as the lead in facilitating
the identification, definition, and delivery of IT infrastructure and IT
business services for existing and new business lines and locations. In
this highly visible role, you will lead a cross functional team
consisting of business stakeholders and IT staff (IT Infrastructure,
Service Desk, Information Security, and IT Business Administration)
using a mix of traditional project management disciplines and Agile,
Scrum-based practices. You will be responsible for assisting in owning,
guiding technology relationships and day to day operations supporting a
dynamic and growing organization. You will ensure adherence to
contractual obligations, conform to IT governance standards, identify
potential risks, and develop mitigation plans. This role requires
understanding the end-to-end technology service catalog, standard IT
Service Management frameworks, and IT operations. The ideal candidate
will leverage their skills to become a trusted partner, consultant and
technology generalist for the internal business units we support. The
individual will actively contribute to the success of the overall IT
Service Delivery program and provide tactical/operational direction and
demand management to enable alignment of business needs with IT
capabilities.
Responsibilities
Qualifications
Bachelors degree in information security, computer science, business, or
related field
5+ years’ overall IT experience with significant experience in global,
enterprise corporate IT
Ability to manage multiple concurrent projects, activities and tasks
under time constraints
Ability to interface with executives a
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