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Yamaha has an excellent opportunity for a Marine Call Center Manager to join our Marine team in Kennesaw, GA. The position will oversee the Marine Service Call Centers and will manage all activities of the Marine Customer Relations and Dealer Support teams. This position will provide leadership, supervision, and strategic direction for Marine Customer and Dealer Support. This position will also be instrumental in fostering and maintaining a positive team culture, promoting collaboration and engagement within the call center and overall Marine Service Team. Additionally, the manager will regularly report to senior management, providing insights, actions being taken and recommendations based on call center performance data.
What you’ll be doing:
What you need to be successful:
Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What’s in it for you:
Reports to: Department Manager
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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