Network/Telecom Systems Analyst 1-IT

Job Description

The Network Engineer I will play a critical role in supporting our organization’s network infrastructure. This entry-level position is ideal for a technically skilled and motivated individual eager to contribute to the design, maintenance, and performance of our networks. The Network Engineer I will assist with network upgrades, network-related troubleshooting, and continuous improvement efforts. The role also includes managing infrastructure tickets and collaborating on team-wide projects, helping to ensure the availability, performance, and security of network operations.

As part of the Network Services team within Oracle’s Global Information Technology organization, you will be responsible for the delivery of IT services to Oracle’s businesses worldwide, these services include the management and delivery of network infrastructure.

Career Level – IC1

Responsibilities

Network Support and Troubleshooting :

• Assist in diagnosing and resolving network-related issues, ensuring minimal disruption to operations.

• Work alongside senior engineers to identify root causes and implement solutions for recurring issues.

• Document troubleshooting steps and resolutions for future reference.

Network Upgrades and Maintenance :

• Support network upgrade initiatives, including hardware, software, and firmware upgrades across routers, switches, firewalls, and access points.

• Participate in scheduled maintenance, configuration changes, and testing to enhance network reliability and performance.

Infrastructure Tickets and Requests :

• Manage and prioritize infrastructure-related tickets, addressing user needs, and escalating more complex issues as required.

• Collaborate with cross-functional teams to ensure timely ticket resolution and communicate updates effectively to stakeholders.

Documentation and Reporting :

• Maintain accurate and detailed documentation of network configurations, changes, and procedures.

• Assist in the development of standard operating procedures (SOPs) for network operations and troubleshooting steps.

Network Monitoring and Improvement :

• Monitor network health and performance using network monitoring tools to proactively identify potential issues.

• Recommend improvements to optimize network performance and scalability in collaboration with senior team members.

Team Collaboration and Project Support :

• Participate actively in team meetings, contributing to overall network improvement discussions and sharing insights.

• Support the Network Engineering team with projects, research, and testing new networking solutions.

Maintain records of equipment failure following defined procedures. Assist and with guidance from others escalate client problems according to established procedures. Using network management tools under the direction of more experience staff, analyze network performance. Analyze network performance to ensure adequate bandwidth for business needs. Troubleshoot network problems on the campus network, remote locations and country wide area network though to resolution, either supporting others or by following standard procedures and practices. Respond to monitor alarms to identify the root cause of an outage and coordinate the corrective action in line with existing procedures and practices.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $25.77 to $54.13 per hour; from $53,600 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer