Office Automation Clerk

Summary

About the position: This position is located at the Youth Center on RAF Lakenheath.

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Duties

Performs primarily substantive clerical work in support of technical administrative management and operational requirements of the Youth Program Center to include the School Age, Open Recreation, Teen and Youth Sports Program. Promptly receives, greets, and answers questions from visitors and telephone calls. Establishes, updates, and maintains office records of various types that may be needed for efficient operation of the facility. Typical duties include maintaining records; receiving, screening, reviewing, and verifying documents; searching for and compiling information and data; providing a central source of information; preparing and/or verifying the validity of documents, etc. Serves as primary point of contact (POC) for enrollments and monitoring of the on-line waiting list through the Military Child Care (MCC) website. Uses multiple office automatic software systems to produce a wide range of documents that often require complex formats such as graphics or tables within text, editing and reformatting electronic drafts, and revising existing databases or spreadsheets. Provides information about the organization, functions, events, activities, and personnel. Maintains front desk registry sheets for all visiting Child and Youth Program patrons and visitors. Refers visitors to proper personnel or rooms. May serve as POC for programs such as Give Parents a Break and Respite care in absence of Child and Youth Programs Director. May assist with breaks and school transportation during periods of staff shortfalls due to leave and unforeseen absences. Accepts applications for Dept of Defense Child Care Fees, Air Force Youth Flight Program Patron Registration, and Youth Flight Medication Permission forms. Enrolls, registers, manages, updates, and maintains family accounts in CYPBMS. Assists parents in completing instructional and sports enrollment forms. Maintains a waiting list and notifies applicants when a vacancy occurs. Greets patrons and helps children transition to assigned youth activity group. Monitors surveillance system IAW Youth Center procedures. Remains alert to detect early signs of distress, abnormal behaviors, or suspected illness or disease in children. Collects fees, posts payments to patron’s account, and follows up on past due accounts. Assists with ordering and distributing supplies, planning events, arranging meetings or appointments. As required, opens and closes facility and supports augmented hours at the School Age Program as needed. Performs all other related duties as assigned.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12700303

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Requirements

Conditions of Employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be able to satisfactory complete a pre-employment physical.
• Applicant must provide documentation of completion of all required immunizations.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant’s eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/03/2025

The Area of Consideration for this vacancy announcement is US Citizens and must possess a social security number and card. Must be able to provide documentation proving residence status overseas.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Applicant must have experience in responsible clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. Typing skill is desirable. Must be able to lift 40lbs or more and stand for prolonged periods of time. Must pass a physical examination and have required immunizations. Ability to satisfactorily perform typing duties. Knowledge of word processing techniques.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
• All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
• Probationary period may be required.
• Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
• Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
• Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government’s interest.
• LQA is not authorized.
• Post Allowance is authorized for Regular Full Time employment category.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

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How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 03/03/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.

It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .

To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

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Agency contact information

Lakenheath NAF HR Office Lakenheath NAF HR Office

Email

48svs.svh@us.af.mil

Address

Lakenheath Child and Youth Services Flight

48 FSS/FSCN

Unit 5185 Box 70

APO AE, AE 09461-8570

US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

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