*ONSITE* Legal Email Customer Support Agent

*Onsite Only – Downtown Seattle*

If you have over 1 year of customer service experience and are ready to transition into an in-office role with a steady schedule, Legal Email Customer Support Agent position may be just what you’re looking for! People with bilingual fluency in Spanish and English are highly encouraged to apply!

As a Legal Email Customer Support Agent, you’ll engage with potential claimants over email, guiding them through their eligibility for class action lawsuits. You’ll excel if you can follow detailed instructions, excel in accuracy and enjoy hands-on support from leadership. Your ability to provide precise and professional customer service while following detailed instructions will make you successful in this role.

This position offers an excellent entry into the legal administration field with a great work-life balance, a consistent Monday-Friday schedule, and competitive benefits.

Legal Email Customer Support Agent? Job Duties:

• Answer and respond to email communications
• Provide information about legal case settlement details, payment
  notifications, and more
• Respond using scripted, legal information while providing friendly and professional communication
• Speedy and accurate data entry

People who are passionate about customer service and have strong computer skills will thrive in this role!

Schedule: Monday-Friday, 8:30am-5:00pm

• Legal Email Customer Support Agents work in-office full-time

Legal Email Customer Support Agent Qualifications:

• 1+ years of relevant office-based experience such as customer service, administrative, or legal experience
• Computer proficient and strong technical skills
• Strong written communication (spelling and grammar)
• Speedy and accurate data entry

Pay: $22- $23/hr

Benefits offered by TERRA to employees on temp or temp-to-hire assignments:

• Medical, Dental, Vision
• Virtual Care
• Life, Critical illness, Accident, Long and Short-Term Disability Insurance
• Identity Theft Protection
• 401(K) Retirement Plan with Employer Match
• Commuter Benefits
• Potential to qualify for up to 6 Paid Holidays

Location: Seattle (Easily accessible by bus. One block away from the Light Rail and several bus lines drop off outside the front door!)

If you are interested in this Legal Email Customer Support Agent position, apply now or call 206-453-2852 to speak
to someone right away!

 

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