Operational Resilience & Continuity Lead

Job title:

Operational Resilience & Continuity Lead

Company

esure Group

Job description

Company DescriptionReady to join a team that’s leading the way in reshaping the future of insurance?Here at esure Group, we are on a mission to revolutionise insurance for good!We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we’re transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future.Job DescriptionAre you passionate about ensuring business stability and resilience in the face of disruptions? We’re looking for an Operational Resilience & Continuity Lead to drive our resilience strategy and safeguard esure’s operations.In this leadership role, you’ll be responsible for developing, implementing, and continuously improving our Operational Resilience Framework—ensuring we can withstand and recover from disruptions, whether they stem from technology, processes, or external factors.What You’ll Do:Lead the development and ongoing management of esure’s Operational Resilience Framework, ensuring we operate within agreed impact tolerances beyond the 2025 regulatory deadline.Own and maintain key resilience documentation, including policies, processes, standards, and operating models.Work closely with Important Business Service (IBS) owners, ensuring mappings and impact tolerances remain current and effective.Define and oversee monitoring, reporting, and risk management processes for resilience and business continuity.Identify resilience risks and vulnerabilities, ensuring remediation actions are tracked and completed.QualificationsWhat We’re Looking For:Extensive operational resilience, business continuity, and crisis management expertise.Strong stakeholder management skills, with the ability to build relationships and work autonomously.A strategic mindset, with strong analytical skills and commercial awareness.Experience in Financial Services, with expert knowledge of industry best practices and regulatory requirements.Relevant certifications from organisations such as the Institute of Risk Management (IRM) or Business Continuity Institute (BCI).Additional InformationThe Interview Process (subject to change):

• You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail.
• 1st stage with the Hiring Manager
• 2nd stage with a stakeholder
• Offer

What’s in it for you?:

• Competitive salary reflecting your skills, experience and potential.
• Discretionary bonus scheme recognising your hard work and contributions.
• 25 days annual leave plus 8 flexible days and the ability to buy and sell further holiday
• Flexible working options, including hybrid and part-time opportunities where applicable
• Company funded private medical insurance for qualifying colleagues
• Career growth supported by training, mentoring, and a whole host of other resources!
• Join our networks and communities to connect, learn, and share ideas with likeminded colleagues.
• Fantastic discounts on insurance products for you and your family.
• 2 paid volunteering days per year and initiatives for a more sustainable lifestyle.
• Internal social recognition tool for colleague appreciation
• And much more; See our full benefits here

Expected salary

Location

Manchester

Job date

Tue, 25 Mar 2025 23:57:17 GMT

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