Operations Coordinator – Belgravia

Job title:

Operations Coordinator – Belgravia

Company

Knight Frank

Job description

Contract Type Permanent
Employment Type Full-Time
Working Requirements On Site
Hours 9:00am to 6:00pm
Salary Competitive
Division Residential
Location Belgravia and Westminster SalesKnight Frank is looking to hire an Operations Coordinator to support our Belgravia Office.We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.Role:The London Residential sales division are looking to recruit an Operations Coordinator to carry out sales administration and business operations responsibilities in our Kensington office, as well as providing support to the wider London office network and Operations team. You will report into the Head of London Sales Operations and Operations Executive, with day-to-day input from the Department Sales Head.Responsibilities:

• Provide exceptional internal and external customer service in all interactions.
• Assist with answering calls, welcoming clients, and taking accurate information.
• Maintain a tidy office and reception area.
• Assist the Department Head with implementing Customer Experience initiatives.
• Drive net promoter scores through customer journey improvements.
• Provide detailed sales administration for negotiators, including managing contacts and property records.
• Create and manage documents and letters on the in-house CRM system.
• Handle due diligence processes and liaise with the best practice team.
• Ensure office compliance and improve audit pass rates.
• Generate accurate sales invoices and process contractor/office facilities invoices.
• Create marketing materials such as property brochures, window cards, and mailers.
• Organize EPCs, photos, and floorplans with external suppliers.
• Update property listings on internal and external web portals.
• Manage health and safety checks and ensure new starters are informed of protocols.
• Organize office contractors, facilities, and team events, and manage office supplies and refurbishments.

Key Experience Required:

• 3+ years of experience in a similar operations or administration role (preferred)
• Proficient with Microsoft Office packages

#LI-SO1Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.Contract Type Permanent
Employment Type Full-Time
Working Requirements On Site
Hours 9:00am to 6:00pm
Salary Competitive
Division Residential
Location Belgravia and Westminster SalesKnight Frank is looking to hire an Operations Coordinator to support our Belgravia Office.We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.Role:The London Residential sales division are looking to recruit an Operations Coordinator to carry out sales administration and business operations responsibilities in our Kensington office, as well as providing support to the wider London office network and Operations team. You will report into the Head of London Sales Operations and Operations Executive, with day-to-day input from the Department Sales Head.Responsibilities:

• Provide exceptional internal and external customer service in all interactions.
• Assist with answering calls, welcoming clients, and taking accurate information.
• Maintain a tidy office and reception area.
• Assist the Department Head with implementing Customer Experience initiatives.
• Drive net promoter scores through customer journey improvements.
• Provide detailed sales administration for negotiators, including managing contacts and property records.
• Create and manage documents and letters on the in-house CRM system.
• Handle due diligence processes and liaise with the best practice team.
• Ensure office compliance and improve audit pass rates.
• Generate accurate sales invoices and process contractor/office facilities invoices.
• Create marketing materials such as property brochures, window cards, and mailers.
• Organize EPCs, photos, and floorplans with external suppliers.
• Update property listings on internal and external web portals.
• Manage health and safety checks and ensure new starters are informed of protocols.
• Organize office contractors, facilities, and team events, and manage office supplies and refurbishments.

Key Experience Required:

• 3+ years of experience in a similar operations or administration role (preferred)
• Proficient with Microsoft Office packages

#LI-SO1Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Expected salary

Location

London

Job date

Sat, 20 Jul 2024 01:58:05 GMT

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