Robinson Lighting & Bath
Job title:
Operations Manager
Company
Robinson Lighting & Bath
Job description
We’re seeking an experienced and driven Operations Manager to assist in leading our warehouse operations and drive performance at our Winnipeg Plumbing Branch location.What you will do:
- Overseeing administrative and warehouse functions of the branch in a manner that optimizes productivity, workflow and accuracy
- Ensuring respective areas operate in a safe, and secure manner, ensuring compliance to company policy
- Providing day-to-day leadership and direction to direct reports by communicating job expectations and providing feedback and coaching
- Collaborating with the Branch Manager and Warehouse Supervisor to ensure the warehouse team is adequately staffed and strategically deployed to meet fluctuating service requirements
- Recruiting, hiring, and orienting staff using company guidelines and resources
- Communicating company policies, procedures, and best practices to the warehouse team
- Leading by example, demonstrating excellence in customer service and cultivating an atmosphere of collaboration and teamwork in providing customer service
- Ensuring staff are being continually trained in skills required to perform their job duties
- Continually auditing and improving customer service standards and procedures
- Holding regular staff meetings to build team and foster internal communication
- Ensuring direct reports follow company policies and procedures
- Overseeing administrative staff to ensure that all tasks are completed as per branch policies and procedures
- Assisting in month-end and year-end processes
- Creating and analyzing a variety of sales and inventory reports
- Maintaining a safe and healthy work environment by enforcing safety and health policies and procedures
- Other duties as assigned
About you:
- Previous Management or Supervisory experience
- Demonstrated excellence in providing customer service
- Demonstrated ability to coach and problem solve collaboratively
- Demonstrated ability to build consensus and lead a team
- Able to foster collaborative relationships between departments
- Superior product knowledge and good understanding of Eclipse system
- Good oral and written communication skills
- The ability to plan and prioritize
- Ability to remain calm under pressure
Expected salary
Location
Winnipeg, MB
Job date
Fri, 02 May 2025 04:51:41 GMT
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