Operations Strategy & Design Manager

Job title:

Operations Strategy & Design Manager

Company

Royal Mail

Job description

Job reference number 314376Operations Strategy & Design Manager
Competitive salary, £5,500 Car allowance or £5000 as cash via payroll each month, Full Family Healthcare, Up to 18% Annual bonus potential, Company pension scheme with highly competitive contribution rates, Generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years’ service
Permanent, Full timeRoyal Mail FarringdonRoyal Mail is looking to add a Senior Manager to our Operations Strategy & Design team.About the roleAs a Senior Manager you will support the definition of the operational strategy for 5+ years with the Director of Operations Strategy & Design in collaboration with key stakeholders in Operations.You will also:

• Own the evolving Ops Target Operating Model and ensures all change activity is aligned to the corporate direction of Royal Mail UK.
• Deputise for the Director of Operations Strategy & Design on regular governance boards, and chair operations design boards as a delegate where necessary.
• Integrate design solutions across the RM pipeline including collection, processing, network, and delivery for all product streams including letters, flats and packets in both the manual and automated streams.
• Establish and maintain benchmark information about other postal operators including operational and technological developments, assessing their impact and relevance to Royal Mail.
• Be a trusted and reliable interface between the Operations Strategy & Design team and the wider business, building a strong internal network and acting as a standard bearer to enhance the reputation of the team.
• Maintain a roadmap of current and proposed design changes and ensure integrity of the current and future operational design.
• Maintain workflow across whole team and ensure that communications / deliverables out of the team are coherent, completed to a high standard and will have the appropriate impact with stakeholders up to the highest level.

About youFor this role you must have experience of leading strategic planning in a large corporate or consulting context within a logistics or supply chain environment.You also:

• Are a strategic thinker able interact well at all levels of the organization from PLC board to front line.
• Have exceptional knowledge of design principles, modelling techniques & tools, programme management processes and continuous improvement
• Have the ability to manage activities and budgets related to relationships with multiple key stakeholders
• Can deliver through ambiguity, working in a matrix structure and take a broad pipeline view to challenges
• Strive to create an impact with insight through being ‘outcome’ rather than ‘input’ focused
• Have a strong understanding of commercial and regulatory objectives and complexities – able to take a balanced view across competing priorities
• Can simultaneously manage a complex set of initiatives in various phases of development

The role will be a mix of office and home working with 2-3 days in Farringdon each week. Some travel to other sites will also be necessary (1-2 days per month).Extra Benefits

• RMG Share Schemes – partnership and matching share offer
• Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers – there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
• Lifestyle benefits – You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
• Financial support – information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
• Your peace of mind with – Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
• Free & discounted RMG products – free keep safe & redirection, partner discounts
• Free stamps at Christmas

*Available only to perm employeesYour career in safe handsAt Royal Mail we value our people and we want our people to be proud to work for our businesses.We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.For more information on Royal Mail Group and our values please click here:Next StepsThe next stage of the selection process will be a face to face interview at our Farringdon site consisting of competency based and role specific questions. We plan to hold interviews on OR w/c 29th July.Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.For more information on Royal Mail Group and our values please click here:Closing Date: 21st July. Please note, this advert may close early if the appropriate number of applications has been reached.#LI-POST #RMG #LIMRT #LI-Hybrid

Expected salary

Location

London

Job date

Sat, 13 Jul 2024 22:10:29 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (hiring-jobs.com) you saw this job posting.