Partnerships Manager

Job title:

Partnerships Manager

Company

BookFlowGo

Job description

Partnerships ManagerSalary £45,320 – £56,650 (DOE) + Benefits + Profit Share BonusHybrid: 1-2 days a week in our office in Rochester, KentClosing Date: 11th March 2025We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can – whether to help you meet other commitments or to help you strike a great work-life balance.AboutAt FGS (part of BookFlowGo), we’re redefining how businesses optimise operations and enhance customer experiences through bespoke self-service hardware solutions. With 30+ years of expertise, we design and manufacture bespoke, high-performance self-service kiosks and automation technology for customers worldwide. Our solutions help organisations maximise efficiency, improve throughput, and seamlessly integrate with digital platforms. Operating across five continents, we partner with industry leaders to deliver cutting-edge, scalable technology that enhances customer engagement and operational performance. At FGS, we’re not just innovating hardware – we’re redefining the future of automated service solutions.We’re looking for a Partnerships Manager who can unlock new business opportunities, deepening client relationships and driving long-term revenue growth.This isn’t just about managing accounts – it’s about building deep-rooted partnerships, negotiating high-value deals, and positioning FGS as the go-to provider in the market. You’ll work directly with key clients, ensuring our solutions stay ahead of the curve and deliver maximum impact.BookFlowGo is the collective brand bringing three companies in the Holiday Extras Group together;

• Book / Parkspace; the world’s leading pre-book, omni-channel platform. Grow bookings, grow revenue, and deliver best-in-class eCommerce functionality.
• Flow / ParkIT; the world’s leading logistic operational software and consultancy services to review product mix, deliver operational excellence and grow capacity.
• Go / FGS; the leading manufacturer of bespoke self-service hardware; reducing operating costs and maximising customer throughput.

If you’re excited about expanding a global brand, maximising customer value, and leading growth, this is the role for you.The RoleBy joining our team you’ll:

• Cultivate and strengthen high-impact partnerships with key clients, stakeholders, and industry leaders.
• Drive strategic growth by identifying new business opportunities and expanding FGS’s market footprint.
• Network and expand partnerships to secure new opportunities and extend existing agreements.
• Lead customer engagements on commercial proposals and support negotiations.
• Develop and deliver compelling presentations and proposals that highlight FGS’s industry leadership.
• Provide market intelligence and strategic insights to shape product development, go-to-market strategies, and customer engagement initiatives.
• Champion industry best practices through proactive engagement, executive-level discussions, and long-term partnership development.
• Lead customer engagements on commercial proposals, providing strategic input and supporting negotiations to secure favourable terms.
• Utilise your relationships to increase adoption of additional support services, maximising customer value and enhancing customer retention.
• Develop and deliver compelling proposals and presentations that position FGS and its products as industry-leading solutions.
• Stay up-to-date on market trends, competitive activities, and emerging business opportunities to maintain a competitive edge
• Collaborate with internal teams (marketing, product, and finance) to align business goals and drive seamless execution of growth strategies.
• Be the market domain expert, providing strategic insights to shape product development, go-to-market strategies, and customer engagement initiatives.
• Establish FGS as a leading player in the industry by enhancing market presence and brand visibility and serving as the face of the company at key industry events, trade shows and executive roundtable discussions.

This role may require occasional travel to visit clients around the UKWhat you can bring to our team:

• A proven track record in B2B partnerships, business development, and account management. Experience managing commercial agreements and key accounts is essential.
• Ability to identify and execute growth opportunities, increase revenue streams, and strengthen customer retention strategies.
• A Strong ability to build trust-based, long-term relationships with clients, partners, and industry leaders to drive sustainable business growth.
• Experience in leading contract negotiations, structuring commercial agreements, and delivering strategic proposals that maximise profitability.
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.
• A proactive, solutions-driven person who thrives in fast-paced, dynamic environments and can balance multiple priorities effectively.
• Passion for representing the company at industry events, forums, and networking opportunities to elevate FGS’s market presence.

Everyone’s career path is individual and different, so this is just a guide. If your experience doesn’t precisely match this, you’re encouraged to apply so that we can discover your unique talents!How we hire for this roleWe know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you’ve applied for, you’ll enter our hiring process as follows:

• A pre screen call with our recruitment team
• Face to Face Interview

Cultivating a diverse and inclusive culture is paramount for us.Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via .Why choose us?We’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. By joining our team, you can enjoy a world of benefits to enhance your lifestyle and well-being. We want you to feel supported and rewarded every day.

• Time is precious: 25 days annual leave (+BH’s), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
• Parental Leave: Enhanced parental leave – Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay
• Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
• Celebrate success together: Enjoy a Profit Share Bonus – 4% in your first 12 months, then 8% after
• Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
• Plan ahead: Income protection, Critical illness cover, Life assurance and a pension scheme with Aviva

Expected salary

£45320 – 56650 per year

Location

Rochester, Kent

Job date

Thu, 27 Feb 2025 23:49:30 GMT

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