Patient Service Advisor – GP Surgery

Job title:

Patient Service Advisor – GP Surgery

Company

Practice Plus Group

Job description

Practice Plus Group is currently hiring for Patient Service Advisors to join our GP Practice team in Wandsworth.At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time.The Patient Service Advisor will be responsible for the general administrative and receptionist functions within the Practice. Work within set routines, policies and procedures to provide a comprehensive high quality service to the practice, and able to deal efficiently and courteously with patients and relatives enquiries.The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the practice and work with the Practice Manager in daily management of appointments.This position is full time, 37.5 hours per week and the successful candidate should be able to work until 8pm a few days of the week.What you’ll be doingAbout the candidate:The ideal candidate will have previous administration experience and a similar setting and in General Practice. As well as experience in advising patients/relatives, and the ability to exercise judgement when dealing with patient enquiries. Knowledge/experience with EMIS the web clinical system and strong computer/administrative skills would also be advantageous. Please be aware we require a cover letter to be submitted with CVs.We can offer you:

• £25,096/year for 37.5 hours per week full time

• 25 days annual leave + 8 public holidays increasing with service
• Great Learning & Development opportunities
• Support of a highly skilled and knowledgeable team
• Company Pension Scheme
• Cycle to work scheme
• Access to our online discounts portal and EAP service

What we’ll look for in youPractice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.If you’d like to learn more or send across the cover letter to be considered, please contact:Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.LocationThe Junction Health CentreSpecialismAdministration and Business SupportAdvertising SalaryCompetitive Salary – Available on requestVacancy TypePermanentSchedule TypeFull TimeRewards & BenefitsFlexible workingPhysical and mental health supportRefer a friend schemeBlue Light Card, Boundless card and Costco membership eligibilityAward winning ED&I programmeTraining & DevelopmentTailored CPD training delivered via our bespoke Learning Management System.Extensive training courses accessible via Practice Plus Group Skills Academy.Great development and career progression opportunities.At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated ‘outstanding’ by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK’s leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Expected salary

£25096 per year

Location

Suffolk

Job date

Fri, 06 Dec 2024 03:39:37 GMT

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