People & Operations Specialist

Job title:

People & Operations Specialist

Company

Penfold

Job description

Hi, we’re Penfold – We are on a mission to build the pension of the future! 🚀The UK pension industry is full of traditional pension providers that have outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform that is built on modern technology. We’re demystifying pensions, to make them universally accessible, engaging, and exciting so we can help everyone save enough for later life.Right now we’re still a small team, but we’re well-funded with over £15 million in funding and growing rapidly. The company has been very successful, and is going through a big growth phase – we’ve been signing multiple customers, and we have over 50,000 users and 100s of workplace clients.Our team is focused on building an amazing pension experience for our savers – creating a world where everyone is confidently saving. As one of our first 60 employees, you’ll have a say in defining our culture and you’ll have opportunities for progression and learning.About the roleWe are seeking a dynamic and detail-oriented People Specialist who will also serve as an Executive Assistant to our senior leadership team and an Office Manager. This multifaceted role requires a proactive individual capable of managing human resources, operational efficiencies, executive support, and office management to ensure our team operates smoothly and efficiently. Additionally, you will play a key role in fostering a positive and vibrant company culture, making our workplace a fun, collaborative and engaging environment for everyone.Key Responsibilities:

• People Support:

• Keep our employee records spotless and up-to-date.
• Welcome new hires and give them a fantastic onboarding experience.
• Coordinate awesome training and development programs.
• Build out and evolve people policies.
• Help make Penfold a great place to work! Bring the party to our employee engagement initiatives and help plan epic company events.
• Be the go-to person for recruitment fun! Post job ads, schedule interviews, and keep candidates in the loop.
• Executive Assistant:

• Be the right-hand support to our senior leadership team, handling core administrative tasks and keeping meetings running like clockwork.
• Become our travel guru, planning trips and managing expense reports.
• Juggle calendars, schedule meetings, and coordinate appointments.
• Create agendas, materials, and minutes for meetings, making sure everyone stays on the same page.
• Sprinkle your creative magic on documents, reports, and presentations.
• Office Management:

• Be the maestro of daily office operations, ensuring everything runs smoothly and efficiently in both our UK and Estonia offices.
• Keep our UK office stocked and equipped, managing supplies and ensuring everything works like a charm.
• Coordinate maintenance and repair activities, keeping the office in top shape.
• Plan and organise office events and meetings, handling catering and logistics with style.

About you

• Some experience as an executive assistant, HR assistant, or similar role – bonus points if you’ve got both!
• Top-notch organisational and time-management skills.
• Amazing communication and interpersonal abilities.
• A trustworthy confidant who handles sensitive info with care.
• Sharp attention to detail and a knack for accuracy.
• Multitasking superhero who can prioritise like a champ.

Be prepared to work hard! Ultimately, we’re looking for smart, hardworking & energetic people who get stuff done & are committed to contributing to a great team. So, if you’re excited about what we’re doing, get in touch – definitely don’t be put off if you don’t tick every box.BenefitsPenfold is committed to providing a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Our benefits package includes:

• 🏝️ Unlimited holidays – A minimum of 33 days per year (including 8 Bank Holidays) and the option to take more!
• 🏥 Medical insurance – through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active and PureGym memberships, free Apple Watches)
• 🌍 Working environment – We’re a flexible working company, with an office in London Bridge. For this role we’re looking for someone to be in the office at least twice a week, helping us to make the space a great place to work!
• 🖥️ Best-in-class equipment – MacBook and any WFH equipment you need
• 📚 Learning & Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals
• 🥳 We will pay for your travel expenses for you to come to the UK, for company-wide meetings and socials at least every 6 months

Our application process

• Screening Call (30 min): A chance to discuss your experience and for you to learn more about our Penfold!
• A Take-Home Task: An opportunity to showcase your skills, problem-solving abilities, and communication.
• Hiring Manager Interview (1 hour): A detailed conversation about your experience and skills with your potential manager.
• Culture Interview (30 min): Meet members of the team at Penfold and discover what it’s like to work with us.

We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability – we want to hear from you. If you have questions about the role or the company or the interview process, please let your recruiter know and we’re happy to answer these anonymously if that makes you feel more comfortable

Expected salary

£30000 – 35000 per year

Location

London

Job date

Fri, 12 Jul 2024 06:49:40 GMT

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