People Support Administrator

Job title:

People Support Administrator

Company

British Red Cross

Job description

About The RoleJob Title: People Support AdministratorLocation: Paisley – Home Based and OfficeSalary: £21,840 per annum pro rataContract: 9 Months Fixed Term ContractAre you up for the challenge of onboarding high quality talent? Could you process internal moves and pay impacting changes for our valued staff members? Want to be the driving force behind creating an unforgettable people experience?Ready to join the People Support Team? As a People Support Administrator, your role is essential. You’ll be in charge of all aspects of the onboarding and employee lifecycle journey. But there’s more to it than day to day admin!You’ll be the go-to person for Hiring Managers, Line Managers, Staff and Candidates, providing assistance and guidance throughout every step in the process. From onboarding candidates to investigating pay queries, you’ll ensure every detail is flawlessly executed and in line with policy and legal requirements.Collaboration is key! Working closely across teams, you’ll create a seamless journey for everyone. We value the people experience, and that’s where your expertise will shine, you’ll help us continuously review and improve our processes and ways of working.We’re always searching for bright minds and fresh talent to join us in advocating for people in crisis. It all starts with our recruitment. onboarding & employee life cycle process. Join us in this fulfilling role, and let’s collaborate to make a difference! Our team can’t wait to welcome you, you’ll be learning from a team of experts and will have endless opportunities to learn and grow. Are you ready to take on this exciting new role?What will a day in the life of an Administrator look like?

• Assisting our Hiring Managers will be your top priority! From helping with suitable start dates, validating ID documents, handling reference responses, or providing advice. You’ll be the backbone of their onboarding experience.
• You won’t miss a beat when it comes to the candidate journey! Proactively managing, monitoring, and tracking progress, you’ll keep everyone up-to-date.
• You’ll drive efficiency administering all pre-employment checks with speed and accuracy, you’ll ensure nothing falls through the cracks
• Let your precision and efficiency shine as you process internal moves, routine and complex terms and conditions changes
• Ensure our employees feel valued by delivering precise and prompt responses to queries
• Use your attention to detail to ensure all queries relating to absence and pay are investigated and resolved. Refusing to take surface level explanations, you’ll get to the route of each case.
• Collaborating with teams, you’ll escalate any issues, navigate HR and Applicant Tracking systems, and contribute to continual process improvement

To be a successful Administrator, you’ll:

• Demonstrate meticulous attention to detail
• Exhibit excellent written and oral communication skills
• Display strong organizational and time management abilities
• Deliver exceptional customer service, adept at handling inquiries which may need interpretation
• Build productive relationships with internal stakeholders

A full Job description and Person Specification which includes a list of the essential criteria for the role are available for download.Closing date for applications is 23rd February 2025.Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.In return for your dedication and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.Together, we are the world’s emergency respondersAbout The CandidateAbout The Company

Expected salary

£21840 per year

Location

Paisley

Job date

Tue, 11 Feb 2025 06:29:50 GMT

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