Primary Care Assistant (PCA) – Primary Care Clinics Open Evenings and Weekends
Winnipeg Regional Health Authority
Requisition ID: 362813Position Number: Multiple PositionsPosting End Date: September 24, 2024City: WinnipegEmployer: Winnipeg Regional Health AuthoritySite: WRHA Community Health Services – VariousDepartment / Unit: Primary CareJob Stream: ClinicalUnion: CUPEAnticipated Start Date: ASAPFTE: 0.30Anticipated Shift: Days, Evenings, WeekendsWork Arrangement: In PersonDaily Hours Worked: 11.63Annual Base Hours: 2015Salary: $20.768, $21.245, $21.781, $22.345, $23.002, $23.586Caring. Knowledgeable. Passionate about delivering the best possible care to your patients. You’re the kind of Primary Care Assistant we’re looking for at the WRHA!Grow your career in the Winnipeg Health Region where we are expanding the Primary Care Program with Primary Care Clinics open evenings and weekends! Our clinics will be designed to enhance the accessibility of same-day primary care services to all Manitobans as part of our work to provide more options for non-urgent health care, outside of regular office hours.We are currently hiring FOUR (4) PCA positions (0.3 EFT each) for each location!Locations:Clinics will be located across Winnipeg at the following locations:
When:Clinics will provide primary care services during non-traditional hours (evenings, weekends, holidays). We anticipate patients to be seen:
Anticipated shifts will generally follow an every other weekend evenings rotation however may include days to meet operational needs.Join our team and be a part of providing the best health care to every person we serve. Together, we can achieve our vision of – Healthy people. Thriving communities. Partners in care.Position OverviewReporting to the Primary Care Manager, this role functions as a key member of the Primary Health Care Team and is responsible to manage client’s overall clinical visit. The incumbent performs a variety of Administrative and Team functions and acts as the client’s key point of contact with their Team. This role focuses on developing and maintaining strong relationships with clients, Team members, and other professionals through direct participation in client care activities. This role is the face of a customer service system and ensures clients consistently receive responsiveness, caring, and concern. Empathy, compassion and quality are at the core of the primary care clinic’s customer service system. The Primary Care Assistant must possess excellent customer service skills to assure all clients, that they are the Team’s only priority during their visit. This role requires an understanding of advanced access principles and concepts to support access and patient flow within an inter-professional environment.This position will be responsible for arranging, managing and maintaining appointments, schedules and client (records), and site organization and environmental control. The incumbent must contribute to a respectful, safe and culturally appropriate work environment, and participate in workload sharing within their Team and the overall clinic as needed.Experience
Education (Degree/Diploma/Certificate)
Qualifications and Skills
Physical Requirements
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.Interviewed candidates may be called upon to participate in a skills assessment.Any application received after the closing time will not be included in the competition.We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Winnipeg, MB
Fri, 20 Sep 2024 06:28:32 GMT
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